

Evelyn Franchi
Finance Manager
City Volkswagen of Chicago
5330 W. Irving Park Road
Chicago, IL 60641
206 Reviews
Write a Review206 Reviews of Evelyn Franchi
April 12, 2025
Great experience great people to do business with. Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to off Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to offer. He also let us test drive different color cars to make sure what color we really liked. Very smooth negotiation. More
Other Employees Tagged: Edgar Anaya, Clemente Garibay, Lazaro Del Sol, DAVID H ALCARAZ, Juan Fuentes, Tim Curran
April 12, 2025
David helped us purchase our VW today! He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. More
Other Employees Tagged: Edgar Anaya, Clemente Garibay, Lazaro Del Sol, DAVID H ALCARAZ, Juan Fuentes, Tim Curran
April 11, 2025
I went in to the dealership to test drive a Tiguan and was greeted immediately. I called ahead and they already had the car washed and ready to test drive. David was very knowledgable and helpful througho was greeted immediately. I called ahead and they already had the car washed and ready to test drive. David was very knowledgable and helpful throughout the process. Each staff member greeted me and made sure I was being taken care of. They were willing to discuss different options and made the car buying process seamless. Evelyn was very patient as I asked questions when signing paperwork. More
Other Employees Tagged: Ray Cotto, Lazaro Del Sol, DAVID H ALCARAZ
April 10, 2025
Brandon Rosenow was very attentive and easy to work with. Painless experience during my car purchase. Painless experience during my car purchase. More
Other Employees Tagged: Clemente Garibay, Lazaro Del Sol, Brandon Rosenow
April 08, 2025
Friendly staff, welcoming environment, cordial and helped us find the right vehicle for our needs! us find the right vehicle for our needs! More
Other Employees Tagged: Edgar Anaya, Eddie Speck
April 07, 2025
I purchased a used Buick Encore from City VW from Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brand Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brandon was incredibly helpful on guiding us through our options to seek the best rates. I brought my boyfriend along as well and appreciate him chatting with my boyfriend while I figured out the insurance piece. They allowed us to see the inspection report ahead of time and we were able to buy this car at a GREAT price with no mechanical issues. They walked us through each document prior to signing and answered any questions. They were very upfront about pricing and didn’t try to sneak in a purchase we didn’t agree to or try and push us to purchase something extra. I typically stick to GM cars due to having several generations of family member that have worked there, but considering how tricky it can be to find a good dealership and car sales, I definitely hope to buy from City VW and Brandon again and will consider looking at their VW models in the future! More
Other Employees Tagged: Clemente Garibay, Alex Rocha, Brandon Rosenow
April 01, 2025
El trato fue excelente por parte de todo el equipo especialmente por Laura quien en todo momento estuvo con migo especialmente por Laura quien en todo momento estuvo con migo More
Other Employees Tagged: Laura V. Torres, Genaro Saucedo, Luciano Todaro, Clemente Garibay
March 30, 2025
Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More
Other Employees Tagged: Lazaro Del Sol, DAVID H ALCARAZ, Juan Fuentes
March 30, 2025
She’s awesome great knowledge. She walks you through from start to finish Thanks Andy She walks you through from start to finish Thanks Andy More
Other Employees Tagged: Edgar Anaya, Andy Gloria
March 29, 2025
Andy greeted us promptly and even though we made it clear that we were not buying just looking at the GTI’s features. She was not pushy which I greatly appreciate and was listening to everything I was saying that we were not buying just looking at the GTI’s features. She was not pushy which I greatly appreciate and was listening to everything I was saying, between a casual conversation and laughs I walked out of there with a new car that I absolutely love. She was professional, understanding and very patient. More
Other Employees Tagged: Clemente Garibay, Andy Gloria



