Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago
Refer Me

Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
206 Reviews
5.0

206 Reviews

Write a Review

206 Reviews of Evelyn Franchi

April 12, 2025

Dealership Rating
Employee Rating

Great experience great people to do business with. Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to off More

by H.DEJESUS_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 12, 2025

Dealership Rating
Employee Rating

David helped us purchase our VW today! He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. More

by Tiffany De Jesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 11, 2025

Dealership Rating
Employee Rating

I went in to the dealership to test drive a Tiguan and was greeted immediately. I called ahead and they already had the car washed and ready to test drive. David was very knowledgable and helpful througho More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 10, 2025

Dealership Rating
Employee Rating

Brandon Rosenow was very attentive and easy to work with. Painless experience during my car purchase. More

by luisaerospace19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 08, 2025

Dealership Rating
Employee Rating

Friendly staff, welcoming environment, cordial and helped us find the right vehicle for our needs! More

by Edee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Eddie Speck

Apr 08, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 07, 2025

Dealership Rating
Employee Rating

I purchased a used Buick Encore from City VW from Brandon. He was the best car sales I’ve worked with! Very informative, very patient, and not overly pushy. We faced an issue with insurance and Brand More

by sshanbrom96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 01, 2025

Dealership Rating
Employee Rating

El trato fue excelente por parte de todo el equipo especialmente por Laura quien en todo momento estuvo con migo More

by Rodolfo Neri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Apr 01, 2025

Rodolfo Neri responded

Gracias a ustedes los recomendaría al 100% son un gran equipo muy amables y atentos

Apr 01, 2025

Rodolfo Neri responded

Estoy encantado con mi nuevo Jetta GLI, muchas gracias a Laura quien fue la persona que estuvo conmigo en todo el proceso aclarando mis dudas y dándome consejos

Apr 01, 2025

Rodolfo Neri responded

Y espero poder recomendar a más personas para conozcan a todo el personal y lo amables y atentos que son

Apr 01, 2025

Rodolfo Neri responded

Laura V Torres es una excelente vendedora atenta amable y muy profesional en su trabajo

March 30, 2025

Dealership Rating
Employee Rating

Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More

by Xavlexi01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 30, 2025

Dealership Rating
Employee Rating

She’s awesome great knowledge. She walks you through from start to finish Thanks Andy More

by Sleepy722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Andy Gloria

Mar 30, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 29, 2025

Dealership Rating
Employee Rating

Andy greeted us promptly and even though we made it clear that we were not buying just looking at the GTI’s features. She was not pushy which I greatly appreciate and was listening to everything I was saying More

by ivonnelara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Andy Gloria

Mar 30, 2025

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
...

Dealership Inventory (151 Vehicles)

new 2024 Volkswagen Tiguan car, priced at $32,056
2024 Volkswagen Tiguan
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Atlas car, priced at $30,890
2022 Volkswagen Atlas
used
Aurora Red Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Golf GTI car, priced at $35,539
2024 Volkswagen Golf GTI
new
Opal White Pearl exterior
Automatic
Front-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $31,972
2024 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $30,553
2025 Volkswagen Taos
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $38,218
2025 Volkswagen Atlas Cross Sport
new
Pure White exterior
Automatic
All-wheel Drive