Evelyn Franchi

Alex Rocha was great at helping me find the best car for me to take home! Very professional and patient, answered all my questions straightaway. There was no pressure and no surprises regarding additional p me to take home! Very professional and patient, answered all my questions straightaway. There was no pressure and no surprises regarding additional purchases. Evelyn at Finance was also so very helpful and friendly explaining the process of billing and costs! I highly recommend this location, thanks a lot More

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Brandon Rosenow made the whole experience easy from start to finish. He was friendly, knowledgeable and genuinely wanted to make sure I had a great experience! Would highly recommend to anybody looking for to finish. He was friendly, knowledgeable and genuinely wanted to make sure I had a great experience! Would highly recommend to anybody looking for a new VW!! More

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The team at City Volkswagen of Chicago was great. They were communicative, helpful, and informative all the way through the process. They knew I was in a time crunch and did whatever they could to ma They were communicative, helpful, and informative all the way through the process. They knew I was in a time crunch and did whatever they could to make the process smooth and quick! Highly recommend. More

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Hard working team to make a deal. Good communications. Excellent service writer Hands on management Good communications. Excellent service writer Hands on management More

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Edgar and Leo are amazing to work with. I am a repeat customer with city VW. Thank you both for helping me find a car for my family. I am a repeat customer with city VW. Thank you both for helping me find a car for my family. More

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We had a great experience at City VW. We already get our VWs serviced here, so it seemed natural to shop for our next car here. Edgar made us feel at home and relaxed. It was a low pre We already get our VWs serviced here, so it seemed natural to shop for our next car here. Edgar made us feel at home and relaxed. It was a low pressure environment. We were able to strike the deal we wanted using the advertised incentives and the trade-in value we expected. Finance experience was good. We learned about the pros and cons of the extras and were able to make an informed decision on what worked for us. More

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Alex made buying our used Volkswagen iD4 an absolute breeze! No pressure, super friendly, and actually fun. He went the extra mile to make sure we got exactly what we wanted—highly recommend asking for breeze! No pressure, super friendly, and actually fun. He went the extra mile to make sure we got exactly what we wanted—highly recommend asking for Alex! More

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Had a great experience with Brandon Rosenow and Maria Ghiran trading in for an updated trim and redesign of the 2025 Tiguan. Ghiran trading in for an updated trim and redesign of the 2025 Tiguan. More

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Juan (Sales Manager) and Laura (sales Rep) did such a great job helping me find the best car for me to take home. I walked in with very little hope that i would receive anything for my trade, however, th great job helping me find the best car for me to take home. I walked in with very little hope that i would receive anything for my trade, however, they ensured that I would leave the building with a new vehicle!!! Laura was such a sweetheart and was relatable which made my experience more comforting :) Evelyn at Finance was also so helpful with explaining the process of billing. I highly recommend this location. Thank you, Volkswagen, for hiring the BEST of the BEST!! More

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David was super patient and got me the perfect vehicle I was looking for! Super helpful and very appreciative. Will choose City Volkswagen in the future as well! was looking for! Super helpful and very appreciative. Will choose City Volkswagen in the future as well! More

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