Evelyn Franchi | Page 16

I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgea Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing! More

Report | Print

I have never owned or purchased a car from the dealership so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal tha so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal that works for me. He worked with me to find the perfect car that fit my budget and there was never a moment where I felt like I was going to regret my decision. Alex answered all my 400 questions and was with me every step of the way. I got to meet some other colleagues of Alex's while there and the general vibe of the environment was amazing and comfortable. I was incredibly happy with my purchase and how I was handled by City VW of Chicago and Alex R.. I was taken care of and I drove off in a beautiful 2017 Chevy Cruze at a great price. More

Report | Print

Worked with Alex Rocha and he helped me find exactly what I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to make a decision. Even his boss, Clemente, was super helpful. Everyone we interacted with was very welcoming! Highly recommend working with this team! More

Report | Print

Juan was AMAZING! I wasn’t in the market for a vehicle but decided to check things out. Everything Juan told me is what transpired when I got to the dealership. Polite I wasn’t in the market for a vehicle but decided to check things out. Everything Juan told me is what transpired when I got to the dealership. Polite, transparent and HONEST! I would recommend Juan to anyone. Wonderful experience. More

Report | Print

I absolutely love this place! . I recommend this place to anyone looking to purchase a new or used vehicle. When you come please ask for Laura Torres. She is the best by far and sh . I recommend this place to anyone looking to purchase a new or used vehicle. When you come please ask for Laura Torres. She is the best by far and show out to Clemente for not giving up on me. I will be coming back to get another car and guest who I'm asking for yep it's Laura Torres. More

Report | Print

Great Experience with them. The manager Edgar was great at communicating, and the sales person Alex was awesome. Took care of my wife and I everyway possible and I appreciate th The manager Edgar was great at communicating, and the sales person Alex was awesome. Took care of my wife and I everyway possible and I appreciate that. Would definitely recommend. More

Report | Print

Andy , Clem and evelyn in finance helped me purchase my new Jetta ! Thank you guys highly recommended . new Jetta ! Thank you guys highly recommended . More

Report | Print

Juan Fuentes gave me the best experience ever at dealership. In the past I hated coming to dealership because of bad experiences. Tim the general manager welcomed me in and told me not to worry abou dealership. In the past I hated coming to dealership because of bad experiences. Tim the general manager welcomed me in and told me not to worry about anything. ****** More

Report | Print

Came in for a car wash and every one treated me with respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! More

Report | Print

Laura provided exceptional service, she was personal and refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away in my new Atlas Cross Sport. Thank you, Laura! More

Report | Print