Evelyn Franchi | Page 10

Alex Rocha was outstanding—friendly, professional, and knowledgeable. He really listened, answered all my questions, and made the entire car-buying process smooth and enjoyable. I highly recommend working knowledgeable. He really listened, answered all my questions, and made the entire car-buying process smooth and enjoyable. I highly recommend working with him! More

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We have had an excellent buying experience at CityVW Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! More

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We were so happy with our experience with Ed. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. More

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Brandon Rosenow The Sales Consultant At City Volkswagen Of Chicago On 5330 West Irving Park Road Is Phenomenal He Explained Everything To Me To My Understanding. He Allow Me To Pick What I Want With No Mon Of Chicago On 5330 West Irving Park Road Is Phenomenal He Explained Everything To Me To My Understanding. He Allow Me To Pick What I Want With No Money Down, With The Program That They Are Currently Offering Get Here Brandon Will Definitely Work With You To Get You In A Vehicle You Won’t Be Disappointed! More

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Had a wonderful experience at City VW of Chicago. Laura stayed after hours late to wait for me to drive from down state. She was kind, informative, and easy to work with. Evelyn also stayed late. Tha Laura stayed after hours late to wait for me to drive from down state. She was kind, informative, and easy to work with. Evelyn also stayed late. Thank you Laura and Evelyn More

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Ray and Evelyn took great if me at City VW Chicago Love the family feel the family feel More

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Client since 1995. While they have changed hands, I'm happy to stay with them throughout the transitions. Finally had to say bye to my 2009 beetle. Not easy, but Laura While they have changed hands, I'm happy to stay with them throughout the transitions. Finally had to say bye to my 2009 beetle. Not easy, but Laura helped to make it a bit less painful. Miss my "Frieda". But my new Taos "Shelly" and I are making friends. Also, thank you to John and Justin in the service department for being there when I needed service. Mechanics too! More

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Leasing a car in today’s market can be incredibly overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was getting a fair price without stretching myself so thin that I couldn’t actually enjoy the car I was working so hard to get as there are not a ton of options due to inventory. I do want to be a lifelong part of the Volkswagen Family. That’s why I’m so grateful I had Laura Torres helping me for my 3rd lease through the process. She was extremely patient and understanding as I laid out all my parameters, concerns, and questions. She never rushed me or made me feel like I was asking too much. Instead, she took the time to walk me through every detail and made sure I felt informed and comfortable with each step. Her honesty, professionalism, and support made all the difference. I truly feel like I got the best deal possible, and most importantly, peace of mind. I’ll admit, I may have been a bit blunt at times, so I want to sincerely apologize for being so difficult as times — it came from a place of stress of buying a car (which the process does need to be more seamless via the industry) and wanting to make the right decision as the car market is extremely impacted by the daily economy due to COLA. Thank you, Laura — I couldn't have asked for a better experience! Go see LAURA! More

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I recently purchased a vehicle from here and my experience was way above my expectations from a car dealership in general. David Alcaraz in sales was extremely helpful, polite, and knowledgeable. H experience was way above my expectations from a car dealership in general. David Alcaraz in sales was extremely helpful, polite, and knowledgeable. He seemed truly happy himself when I was approved for my loan and I don’t think it was just about commission just matching my vibe lol. Evelyn in finance made paperwork a breeze and was extremely polite and explained everything even fine print lol so not misleading whatsoever. Mykola the sales manager also a true gentleman and helped get me a great deal. If your in the market for a new vehicle based on my experience there is no need to go elsewhere 5 stars all the way around! More

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It has a very welcoming feel as soon as you walk in. We were greeted and asked how could we be assisted. Ed was a absolutely pleasure to work with. He was inviting and determined to make something happe We were greeted and asked how could we be assisted. Ed was a absolutely pleasure to work with. He was inviting and determined to make something happen. He took the time to go over things and answered all of my questions. Juan as well made the process smooth and professional. I would absolutely recommend friends or family to pay them a visit. More

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