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Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
295 Reviews
5.0

295 Reviews

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295 Reviews of Evelyn Franchi

December 31, 2025

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Employee Rating

Edgar and Evelyn made the process so simple and efficient. Edgar is knowledgeable and found the type of car that fits my needs thank you! More

by Mesca035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

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Dec 31, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Dec 31, 2025

Mesca035 responded

Thank you great team

December 31, 2025

Dealership Rating
Employee Rating

Brian Flores my sales representative is truly one of the best in the business. Juan the sales manager put together a quote that made sense for my budget and Evelyn in finance made the entire process easy to More

by Jascc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Juan Fuentes, Brian Flores

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Dec 31, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 23, 2025

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Employee Rating

Alex was great! He was very helpful and knowledgeable and made the whole process of buying my first car quick and smooth. More

by ageorg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

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Dec 23, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 23, 2025

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Employee Rating

Had a great experience working with Edgar. He’s friendly, patient and had excellent follow through from start to finish. Highly recommend. More

by shane_mcguire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Clemente Garibay, Brandon Rosenow, Dan Szwec

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Dec 23, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 10, 2025

Dealership Rating
Employee Rating

Alex was wonderful. He answered all my questions before and after the purchase of my brand new 2025 volkwagen. He is highly recommend in my book and super friendly and k More

by Ms.Lyons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto, Clemente Garibay, Alex Rocha

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Dec 10, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 01, 2025

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Employee Rating

Alex Rocha has great customer service. Great experience, not pushy. Took his time to explain the process. More

by mcortez0902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Alex Rocha

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Dec 02, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 27, 2025

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Employee Rating

Maria was super helpful and super nice! She helped me purchase my first car and 10/10 would recommmend her to anyone! Thank you Maria for the kindness and flexibility!! More

by meganwilder998
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Maria Ghiran

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Nov 27, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 21, 2025

Dealership Rating
Employee Rating

The dealership is well maintained and clean. Everyone was nice and informative including my salesperson Brandon. Very professional and let me know what was ahead with my purchase. More

by Coopsquared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Brandon Rosenow

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Nov 22, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2025

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Employee Rating

My experience was amazing. Highly recommend everyone to go here for a used car purchase, ask for Edgar. More

by Vladimirzumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

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Nov 19, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 18, 2025

Dealership Rating
Employee Rating

Edgar Anaya was a pleasure to work with. He was patient and thorough when assisting me with the buying process. More

by Trcampbell2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

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Nov 18, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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