Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago
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Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Evelyn Franchi

November 21, 2024

Dealership Rating
Employee Rating

Eddie is the best seller in all Chicago, he helped me and my friends to buy 4 new Taos Thank you so much! See you in December to process another 2 new Taos! More

by Mykola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Eddie Speck

Nov 21, 2024

City Volkswagen of Chicago responded

Thank you, Mykola, for sharing your experience with us! We're happy to hear it went well with Eddie and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2024

Dealership Rating
Employee Rating

Amazing staff made the whole car buying experience easy and comfortable everyone was nice and supportive More

by ac.montoya935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Edgar Anaya

Nov 19, 2024

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 15, 2024

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This was my best dealership experience to date . Ed took care of me from the minute I walked in the door until I drove away in new Atlas . City VW made this experience a breeze for me . Highly recom More

by Tonygrench
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

Nov 18, 2024

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 09, 2024

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Every one at the dealership was very professional and helped us with any questions that we had, it was a good experience. More

by Patience78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Juan Fuentes

Nov 10, 2024

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 05, 2024

Dealership Rating
Employee Rating

Eddie was super helpful and very patient in answering all my questions! I was grateful to have worked with him in getting my first car! More

by Shobana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

Nov 07, 2024

City Volkswagen of Chicago responded

Shobana, Thank you so much for choosing City Volkswagen of Chicago! Please let Eddie know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 23, 2024

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Employee Rating

I’ve leased my last 2 vehicles from Laura and city VW of Chicago and both times were great experiences. More

by Lauren9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Edgar Anaya

Oct 23, 2024

City Volkswagen of Chicago responded

Lauren, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Laura and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 23, 2024

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Employee Rating

Andy was extremely helpful and professional. She was diligent and quick. She was very thorough and helped me pick the right car. I will definitely be back to buy a car from Andy. Thank you to th More

by Dibasimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that Andy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 22, 2024

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Employee Rating

My family has car history with this specific dealership. Their service is always at 100%. I Recently got a 2025 Jetta and I feel extremely happy with the way things worked out, I left well-informed and felt More

by Emilia Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Lazaro Del Sol

Oct 22, 2024

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out, Emilia. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 21, 2024

Dealership Rating
Employee Rating

I'm happy to recommend City Volkswagen. They took excellent care of my Jetta for years (Hi Justin), and last month, I traded it in for a new vehicle. Thanks to Laura T's expert matchmaking, More

by Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Justin Russo

Oct 21, 2024

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Chris Capparelli Service Director ccapparelli@cityautogroup.com

October 19, 2024

Dealership Rating
Employee Rating

Andy was great and attentive. She has a great personality and easy to work with. The whole crew was amazing. It was a pleasure to do business at this location More

by Marlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2024

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well here with Andy. We truly appreciate your five-star review. We look forward to serving you in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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