Ethan Raymond | Page 5

I went in for a recall . Ended up having to buy a battery because the one in the car didn’t fit properly. Felt it should have been replaced free. Ended up having to buy a battery because the one in the car didn’t fit properly. Felt it should have been replaced free. More

by tjlearned Verified Customer Verified Customer

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Had a great experience at the handy Toyota Service center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! More

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Everyone was very professional and respectful. Our experience was excellent and will certainly return for future service. Our experience was excellent and will certainly return for future service. More

by len.miraldi Verified Customer Verified Customer

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This is my second time buying car from Handy Toyota. I bought my 2024 Toyota tundra from Handy Toyota. Every time I visit Toyota, they have excellent service all around. Lee is my salesman and he has be I bought my 2024 Toyota tundra from Handy Toyota. Every time I visit Toyota, they have excellent service all around. Lee is my salesman and he has been gone above and beyond to help me. Lee is an excellent salesman. I will recommend all my friends and family to Handy Toyota. Handy Toyota will make you feel like family. Thank you Lee for helping me to get my dream truck. I highly recommend anyone and everyone to go to Handy Toyota. You will not be disappointed. More

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They did the work I expected with ease and professionalism.They are caring and have a topnotch shop.And were quick and to the point! professionalism.They are caring and have a topnotch shop.And were quick and to the point! More

by normangos Verified Customer Verified Customer

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I love Handy Toyota. People are knowledgeable and kind I highly recommend them I had no problem waiting , the vehicle was done In a timely manner People are knowledgeable and kind I highly recommend them I had no problem waiting , the vehicle was done In a timely manner More

by tanner Verified Customer Verified Customer

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Ethan, service advisors, and Handy were outstanding in handling a repair with my extended warranty policy. The extended warranty company was only going to pay for half the repair on the air condition unit handling a repair with my extended warranty policy. The extended warranty company was only going to pay for half the repair on the air condition unit in my truck. But they fought and got it repaired resolving a major financial situation for me. They provided a rental car for 7 days while the repair could be made! I was having a brake job done, along with an oil change and tire rotation as well. This team went beyond what was necessary for me the customer! I have always had great service from before but this time they helped a 71 year old customer with true professionalism and integrity of a their product and customer service! Thank you all very much! Sincerely, Sidney Martinez More

by Sid Verified Customer Verified Customer

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The service was sub par. I waited 30 minutes to an hour after my cars service was down before receiving my car. I went in 15 minutes after I noticed my car was in the finishe I waited 30 minutes to an hour after my cars service was down before receiving my car. I went in 15 minutes after I noticed my car was in the finished parking lot and after speaking with a service rep he said I needed to wait an additional 10 minutes before I can get the car so he can fill out paperwork. I came back around 30 minutes later to the rep telling an upset young woman that they couldn’t patch a hole left in the middle of the tread by a nail and she would have to buy new tires. Anyway the supervisor/manager finally took notice of me and asked the service rep if my car was ready at which point the service rep said he still needed to file paperwork. The manager said since it’s just a handy care oil change just give me the keys and get me out of there. They then had to go searching for my keys. This was by far the worst experience I’ve had at a service center. Also worth mentioning the first oil change I’ve had with them they messed it up by overfilling the oil and not putting on the filter correctly, so oil leaked all over the engine bay. More

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Very disappointed. They forgot to return locking lug nut key and I now have to drive 45 minutes one way to get it. Also, they lost center cap to snow tire rim and won’t They forgot to return locking lug nut key and I now have to drive 45 minutes one way to get it. Also, they lost center cap to snow tire rim and won’t make good. They don’t label removed tires so next rotation is a crap shoot. Time to switch dealers. More

by sbrn135 Verified Customer Verified Customer

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Very friendly and was given a shuttle ride to Walmart while my car was being undercoated. Staff was super accommodating as well while my car was being undercoated. Staff was super accommodating as well More

by red87neck Verified Customer Verified Customer

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