Ethan Harbison

I purchased at least three BMWs over the years at Daniel’s and sales / service has always been excellent. Today, I tried to make an appointment for inspection and an oil change, which is part of a ne Daniel’s and sales / service has always been excellent. Today, I tried to make an appointment for inspection and an oil change, which is part of a new car maintenance program. Despite me stating the inspection is due the end of December, I was told the wait time for a shuttle ride to work is backed up well into mid January! No accommodations were offered since the state inspection is due at the end of December.. So now the two options I have are either wait at the dealership for 2 1/2 hours or have someone pick me up. Both options are very difficult for me with my work schedule. I never had an issue like this in the past and was always able to get through to my regular service agent Ethan. When I told the person I was speaking with that I was disappointed in the way service has declined at Daniel’s, there was no effort made to see what she could do to assist. Certainly no apology, just a simple “goodbye”. By contrast, when my wife’s Lexus needs service, it’s the royal treatment. This includes (if needed) picking up the vehicle at our house and delivering it back when finished. Maybe it’s time for a Lexus! More

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The best dealership around with friendly staff and unparalleled service. They make everything easy here, which makes for a great customer experience. unparalleled service. They make everything easy here, which makes for a great customer experience. More

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Daniels staff are like good friends: caring for my safety and well-being; understanding of my wants, needs, limitations and quarks; and finances. Staff are knowledgeable of all BMWs of various models and yea and well-being; understanding of my wants, needs, limitations and quarks; and finances. Staff are knowledgeable of all BMWs of various models and years: differences and similarities. Fair and accommodating in trading in my old car and buying my new car. Paperwork went smoothly and easily. Bought a used car but when it could not be delivered when I wanted, staff accommodated me with a new car for about the same payment. What and why a payment was comfortable for me was taken into account. Staff followed up to ensure I was doing well with my new car. My 2014 BMW was well-love by Daniels and me over the past 10 years. I know I will be getting the same with my 2024 for the next 10 years! P.S.- Dillon helped me move all my belonging from my old care to my new car. I noticed he sniffling. He downplayed his allergies being kind to my feeling and finished. More

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Had a problem not Daniels fault and Ethan Harbison handled it as a true professional! handled it as a true professional! More

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I was out of town when my tire blew out and left without a car. Eathan prioritized my car and had it repaired by lunchtime the next business day! Great service and big selection of cars on the lot. a car. Eathan prioritized my car and had it repaired by lunchtime the next business day! Great service and big selection of cars on the lot. More

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Ethan is the best; he provides timely updates regarding the status of my car and he is always pleasant. the status of my car and he is always pleasant. More

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I've been dealing with Daniels BMW for many years and my service rep, Ethan Harbison is wonderful. Very professional, patient, responsive, friendly...... service rep, Ethan Harbison is wonderful. Very professional, patient, responsive, friendly...... More

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Unfortunately, my 2012 BMW series 5 died at 158K. The cost to repair wasn’t worth it so Justin Dressel spent quite a lot of time showing me a few cars in my price and mileage range. After test drivi The cost to repair wasn’t worth it so Justin Dressel spent quite a lot of time showing me a few cars in my price and mileage range. After test driving, discussing the options of each car, including potential resell, I selected the right car for my needs. Financing through BMW as very easy and the rate was competitive with my credit union. I’m enjoying my BMW X1 and wouldn’t hesitate to use Daniels BMW again. From Service honesty to sales it was a pleasant experience. Thank you Justin! More

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Got my car in quickly for service. Communicated quickly the service needs and options and cost. Communicated quickly the service needs and options and cost. More

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Ethan Harbison is my service writer and does a fantastic job keeping up with our vehicles service demands. On time, reasonable and job done right the first time. job keeping up with our vehicles service demands. On time, reasonable and job done right the first time. More

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