Essence Mahoney
Essence Mahoney at Copeland Subaru Hyannis

Essence Mahoney | Page 5

Service Advisor

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
143 Reviews
5.0

143 Reviews

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143 Reviews of Essence Mahoney

January 10, 2025

Dealership Rating
Employee Rating

I’m am very happy that Essence is still working at Copeland Subaru service department. She has always been extremely helpful and pleasant anytime and everytime I had my car in fir any service. More

by Nonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Copeland Subaru Hyannis responded

Hi Nonnie! We're delighted to hear that Essence continues to provide you with excellent service at Copeland Subaru Hyannis. Thank you for sharing your positive experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

January 08, 2025

Dealership Rating
Employee Rating

Service was excellent, was easy to schedule an appt and got my car repaired quickly and the car is driving much better now More

by jacob1234554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Semple

Jan 09, 2025

Copeland Subaru Hyannis responded

Jacob, we're delighted to hear that our team at Copeland Subaru Hyannis provided excellent service and got your car back on the road swiftly. Thanks for choosing us! Best, Bryan Scarpellni Managing Partner

January 07, 2025

Dealership Rating
Employee Rating

We have purchased our lease many Subaru and we have found that Copeland and the predecessor dealer have done a great job both on the sales and service sides. Highly recommend them. Essence, Our service perso More

by David Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin, George Costa

Jan 08, 2025

Copeland Subaru Hyannis responded

Hi David! Thank you for the high praise! We're delighted to hear that both Essence and George made your experience at Copeland Subaru Hyannis exceptional. We appreciate your recommendation and look forward to serving you again in the future! Bryan Scarpellni Managing Partner

January 07, 2025

Dealership Rating
Employee Rating

Consistently professional in service and sales I have purchased three cars and own 4 Subarus. Only place to go for service More

by BARBARA.F.STACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand, Chris DaCosta, Tristan Lai-Santos , Robert Wayburn, Lucas Amorin service

Jan 07, 2025

Copeland Subaru Hyannis responded

Barbara, thank you for your loyalty and support! We're delighted to hear that our Copeland Subaru Hyannis team has consistently provided professional service. We look forward to continuing to serve all your Subaru needs! Best, Bryan Scarpellni Managing Partner

January 02, 2025

Dealership Rating
Employee Rating

Copeland Subaru = awesome service! Wish I could leave a 10 ⭐️ review. Essence was a great communicator from start to finish. Highly recommend!!! More

by susan.rizzotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Copeland Subaru Hyannis responded

Susan, thank you for the glowing review! We're delighted to hear that Essence provided awesome service at Copeland Subaru Hyannis. Your recommendation means a lot to us! Best, Bryan Scarpellni Managing Partner

December 24, 2024

Dealership Rating
Employee Rating

I always get amazing service at the dealership where I bought my car in 2019. I purchased an extended warranty so I’ve been lucky that I haven’t had to pay a lot. All of the Service staff are friendly and More

by Sheila H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Dec 24, 2024

Copeland Subaru Hyannis responded

Sheila, thank you for the glowing review! We're delighted to hear that Michelle and our Copeland Subaru Hyannis team have consistently provided amazing service. Your kind words mean a lot to us! Bryan Scarpellni Managing Partner

December 24, 2024

Dealership Rating
Employee Rating

The car was serviced promptly for oil change and tire rotation. I waited an hour for it which is reasonable. I used the coupon which was sent to me via an email from the dealership. The lounge area was n More

by DrDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Semple

Dec 24, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that your service experience at Copeland Subaru Hyannis was efficient and comfortable! It's great you could take advantage of the coupon, and we're glad our lounge met your expectations. Thank you for choosing us for your car's maintenance needs! Bryan Scarpellni Managing Partner

December 18, 2024

Dealership Rating
Employee Rating

Everyone is very friendly and knowledgeable. They take the time to explain what needs to be done to the car and always manage to find a discount to help bring down the cost of repairs. More

by capeboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team always provides friendly and knowledgeable service while helping you save on repairs. We appreciate your support and look forward to assisting you in the future! Best, Bryan Scarpellni Managing Partner

December 17, 2024

Dealership Rating
Employee Rating

I recently had my car battery die and Michelle at the Hyannis service department was not only accommodating and professional but also one of the most helpful and courteous people I have ever met. A real More

by lillianford83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin, Norm was wonderful taking over for Michelle

Dec 17, 2024

Copeland Subaru Hyannis responded

Lillian, we're delighted to hear that Michelle provided such excellent service at Copeland Subaru Hyannis. Thank you for sharing this wonderful feedback! Best, Bryan Scarpellni Managing Partner

December 16, 2024

Dealership Rating
Employee Rating

Awesome service and extremely helpful and informative. I've been fearful of bringing my car to dealer for service over the years, not any more More

by floyd Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Copeland Subaru Hyannis responded

Floyd, we're delighted to hear that our team at Copeland Subaru Hyannis has changed your perspective on dealership service! Thank you for trusting us with your vehicle. Bryan Scarpellni Managing Partner

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