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Erin Skowronski
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Erin Skowronski
Service Consultant
Suburban Toyota of Farmington Hills
35200 Grand River Ave
Farmington, MI 48335-3212
16 Reviews
She has been with Suburban Toyota since 2020 and has been a great asset to our team. She started in the Automotive industry at Acura, and has been enjoying it ever since. Erin enjoys running, motorcycling, driving sports cars in her free time.
Read moreDealership Experience
4 yrs, 7 mos
Industry Experience
9 yrs, 6 mos
16 Reviews
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16 Reviews of Erin Skowronski
November 09, 2024
Wow. . based on reviews by other customers, it would appear that Suburban Toyota's lack of service by its 'service staff' (..service is in the job title!) . based on reviews by other customers, it would appear that Suburban Toyota's lack of service by its 'service staff' (..service is in the job title!) mimics the same 1 star rating the Suburban Chrysler Jeep, Ram dealership is also know for. So sad, I wanted to bring my Toyota there ...but I'll avoid the disappointment. More
by Dwayne 2017
September 01, 2024
Olivia made our whole family feel comfortable when looking at our very first lease. She knows her stuff, she's polite and patient. She asks questions and responds in a way to help you meet your goals looking at our very first lease. She knows her stuff, she's polite and patient. She asks questions and responds in a way to help you meet your goals in looking for a new to you car. We never felt that "icky salesperson" feeling with her. We'll be back with her when it's time to get another car! Erin recommended Olivia and helped watch our toddler when we needed assistance. Thanks for everything! More
by jcparkinson
Other Employees Tagged: Olivia Wheelock
August 12, 2024
Need to take customer facing or soft skills course. Thinks he is funny and he is not. Awkward. I try to get other advisors when I go to Suburban. Thinks he is funny and he is not. Awkward. I try to get other advisors when I go to Suburban. More
by Alan
Other Employees Tagged: Roger Cole
March 06, 2024
She was kind and knowledgeable. She patiently answered our questions and explained very well. She has years of experience and it showed ! She patiently answered our questions and explained very well. She has years of experience and it showed ! More
by AYESHAMARIAM1
Other Employees Tagged: James Gerrard, Awring Ahmed , Abdul Levy
January 23, 2024
Dantae and Christian were both amazing to work with. Didnt think I was going to pull the trigger that day but they made it happen. Didnt think I was going to pull the trigger that day but they made it happen. More
by Moe Baidoun
Other Employees Tagged: Austin Gamble, Dontae Jackson, Christian Zambito, Joshua saeidifar
January 12, 2024
The dealership did a great job in taking care of diagnostic testing and correcting the issues they found wrong with my car. Thank you. They also provided a ride to and from my home when I took my diagnostic testing and correcting the issues they found wrong with my car. Thank you. They also provided a ride to and from my home when I took my car in this morning.😊. Mikey was not my original salesperson, today he went above and beyond to help me with concerns I had with my Navigation System. He got in my car and he figured out the problem with my Navigation System and corrected the problem. He was very patient with me, and he made sure I understood what it was doing during the process. Amazing job from Mikey. Thank you so much Mikey. 😊😊 More
by WillEbon
Other Employees Tagged: Michael Zoellener , Josh
September 27, 2023
Had the the oil changed and the tires rotated today on my 2017 RAV 4. Received excellent and quick service. Roger Cole was my Service Advisor. 2017 RAV 4. Received excellent and quick service. Roger Cole was my Service Advisor. More
by Irmafranco1
Other Employees Tagged: Roger Cole
September 19, 2023
One word to describe my experience with them “TERRIBLE”! I had an appointment in the service department yesterday to fix a squeal coming from my 2023 Camry. A new car shouldn’t have a squeal. Erin Skowronsk I had an appointment in the service department yesterday to fix a squeal coming from my 2023 Camry. A new car shouldn’t have a squeal. Erin Skowronski, a service rep, had me wait almost three hours and never came to the lobby the tell me anything. Meanwhile, three different rotations of customers came in and out while I was waiting. After 1 1/2 hours I went to the office and asked Erin about how much longer the car would be. She just blew me off. I am a disabled veteran with a cane and after three hours she told me that they could not find the problem and for me take make another appointment to come back and leave my car there for “a couple of days”. It was really difficult for me to get THAT time, let alone come back. Shame. More
by Joe
August 23, 2023
Good like location and appreciate the drive home from their friendly driver ty will be back. their friendly driver ty will be back. More
by mekrf1
Other Employees Tagged: Michael Zoellener
April 20, 2023
This my first time dealing with Adam he is a professional gentleman and kind, I really appreciate his hard work to resolve my issue. gentleman and kind, I really appreciate his hard work to resolve my issue. More
by AMA
Other Employees Tagged: Adam Gilbert
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