
Erin Scordelis Scripillit
Business Mgr
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Here to help you navigate the world of Automotive. I work towards making the experience and helpful and enjoyable! I love German car and how they perform but also understand the importance of servicing and maintenance- I want you to understand how you can benefit from vehicle contracts and program that are available for you nationwide!
Read moreDealership Experience
10 yrs
Industry Experience
11 yrs
Specialties & Trainings
Sales and customer service - Project knowledge
238 Reviews
Write a Review238 Reviews of Erin Scordelis Scripillit
March 31, 2025
We have been Dirito Brothers customers for many decades, both sales and service, but this weekend when we went to buy an ID.4, we were treated in an unacceptable manner. When we asked to be shown a vehicle, both sales and service, but this weekend when we went to buy an ID.4, we were treated in an unacceptable manner. When we asked to be shown a vehicle, a sales associate named Andres Garcia handed us keys and told us to go find the car "in the back on the left of the lot", sit in it, and to come back if we had questions. We wandered the lot for 10 minutes, asking a car detailer and others to help us find the car, until we came across a helpful salesperson named Mike Raff, who couldn't find the car either and agreed to help us. When we came back into the showroom with Mike to get keys to a car that could be found and driven, the Sales Manager Jeff Rosen was laughing with Garcia and two other salesmen about us having been sent to wander around in the lot on our own. Mike agreed that the way we had been treated was not right, and that sentiment was echoed by several other employees who saw what was going on. When the receptionist initially sent us to Garcia for help, Garcia seemed lazy, haughty, and interested in demeaning us as customers instead of helping us buy a car. We ended up buying a car from Dirito brothers in spite of this treatment only because it would have been difficult to find our desired car at another dealership before the tariffs kicked in. We have heard from others that certain salespeople at Dirito Brothers have a bias against customers who are interested in EVs, especially analytical buyers such as ourselves who carry a notebook to jot notes in comparing brands and models. Perhaps that's why Garcia treated us with such evident disdain. In contrast to Garcia, Mike Raff, Erin Scordelis and Hanika Orgil treated us with kindness and respect and were very professional, helpful and warm. They should be the face of Dirito Brothers because they represent the family company very well when dealing with loyal customers. Top management needs to do something, however, about the others who do not represent the company well at all, and we will be sending letters to them to let them know of our experience. More
Other Employees Tagged: Jeff Rosen, Nanika Orgil, Andres Garcia, mike raff
March 29, 2025
I purchased a Certified '23 Jetta and the SiriusXM radio had a connection issue. Kevin in Service took care of the problem by working with me, Sirius, and the techs. This is my 5th car from Dirito Bros. Lov had a connection issue. Kevin in Service took care of the problem by working with me, Sirius, and the techs. This is my 5th car from Dirito Bros. Love them, and love the car. More
Other Employees Tagged: Kevin Hubert , Marina Felix
March 28, 2025
This family owned business is welcoming, knowledgeable and takes great care of their customers. I felt my business was important and appreciated. They encouraged me to take as much time as I wanted to mak and takes great care of their customers. I felt my business was important and appreciated. They encouraged me to take as much time as I wanted to make my best decision for this significant purchase. More
Other Employees Tagged: mike raff
March 21, 2025
After my sales rep left the car dealership, Andres picked up the slack and made sure that I was always kept informed of the status of the delivery. John was great filling in for Andres when we came in to pic up the slack and made sure that I was always kept informed of the status of the delivery. John was great filling in for Andres when we came in to pick up the van! More
Other Employees Tagged: John Benitez, Andres Garcia
March 16, 2025
I had a very fast and enjoyable experience buying Beetle. The staff was professional, friendly and knowledgeable at what they do. The staff was professional, friendly and knowledgeable at what they do. More
Other Employees Tagged: Sterling Daniels, Augusto”Gus The Bus” Davila
March 02, 2025
We had such a wonderful experience buying our new car. Thank you to Gus for his helpfulness, knowledge and for keeping everything moving during the purchase process. 10 out of 10! Thank you to Gus for his helpfulness, knowledge and for keeping everything moving during the purchase process. 10 out of 10! More
Other Employees Tagged: Augusto”Gus The Bus” Davila
January 31, 2025
The process to purchase a car was easy and very low pressure. I was able to take the time I needed to make my final decision. John Benitez was friendly and well informed. pressure. I was able to take the time I needed to make my final decision. John Benitez was friendly and well informed. More
Other Employees Tagged: John Benitez
January 31, 2025
John was great! He made the purchase process very easy. He answered my questions and never tried to rush the process. Erin also was very easy to work with. I wo He made the purchase process very easy. He answered my questions and never tried to rush the process. Erin also was very easy to work with. I would highly recommend this dealership! More
Other Employees Tagged: John Benitez
January 25, 2025
John Benitez provided excellent customer service, from the moment we called for first time until we drove out of the dealer with the car that same night. the moment we called for first time until we drove out of the dealer with the car that same night. More
Other Employees Tagged: John Benitez



