Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
354 Reviews
4.8

354 Reviews

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354 Reviews of Erik Fernandez

September 02, 2025

Dealership Rating
Employee Rating

Excellent, professional, recommended I will recommend the dealer to everyone, very professional team Fast service More

by AMARRERO73
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Sep 03, 2025

Williamson Cadillac responded

Thank you for your enthusiastic recommendation- it means a great deal to our team. We’re proud to offer fast, professional service and are honored to have earned your trust.

August 15, 2025

Dealership Rating
Employee Rating

This dealership does good work and fixed my car when I had a warranty claim More

by marlins702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Aug 20, 2025

Williamson Cadillac responded

We’re glad we could resolve your warranty claim efficiently. Your trust in our workmanship means a lot.

August 15, 2025

Dealership Rating
Employee Rating

No sé porque todavía no me han dicho nada ni me an entregado el carro More

by DIGNASOSA
Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Lamentamos la falta de información y entendemos tu frustración. Estamos revisando tu caso para darte una respuesta lo antes posible.

August 14, 2025

Dealership Rating
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I've bought vehicles and had them serviced here for many years, and they are always friendly, efficient, and trustworthy. More

by Clem87
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Your long-standing support is deeply appreciated. We’re proud to continue earning your confidence with each visit.

August 11, 2025

Dealership Rating
Employee Rating

The only thing was when they brought my car down the 18-year-old had a seat all the way down like if he was sleeping on the car that’s how he returned the car to me. That’s how these kids drive nowadays More

by aalopez925
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Thank you for pointing that out- we’ll remind our team to be more mindful of vehicle presentation upon return.

August 08, 2025

Dealership Rating
Employee Rating

Great customer service Great communication helpful and reliable service will be bringing my other vehicle for service More

by OCOLLIERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Reliable service and clear communication are what we strive for. Thank you for trusting us with your vehicles.

August 02, 2025

Dealership Rating
Employee Rating

Always a pleasant experience when I bring a car or truck to Roly and his team. More

by PERFECTFINISH34
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Williamson Cadillac responded

It is always a pleasure to welcome you back; Roli and his team truly appreciate your continued confidence in their work.

July 31, 2025

Dealership Rating
Employee Rating

Great service! Eric is very attentive and the problem with my car was solved quickly! I didn't have a problem to pick a reserve car! Streamlined process! More

by Mateus.barros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Aug 01, 2025

Williamson Cadillac responded

Mateus, thank you for highlighting Erik’s attentiveness and the ease of receiving a loaner vehicle- it’s great to know everything moved smoothly. We appreciate your trust and look forward to keeping your car in top shape.

July 30, 2025

Dealership Rating
Employee Rating

Erik is polite and efficient and helps us get in and out as fast as possible. More

by cherula007
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Williamson Cadillac responded

We’re so glad that Erik made your visit quick and seamless. Thanks for choosing us and allowing our team to make your day a little easier!

July 29, 2025

Dealership Rating
Employee Rating

Erik my dealership rep was able to get me an appointment fast and resolve my issue. I was in and out of the dealership in a timely fashion. More

by JCRALPH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Williamson Cadillac responded

Erik will be so glad to hear your kind words! We appreciate the shout-out and your continued confidence in our service.

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