Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 27

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
384 Reviews
4.8

384 Reviews

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384 Reviews of Erik Fernandez

June 09, 2022

Dealership Rating
Employee Rating

Great experience yes yes yes thank you thank you thank you good job thank you thank you More

by Lsegrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Jun 13, 2022

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 08, 2022

Dealership Rating
Employee Rating

Very professional service I’m very grateful for the service and the team service of Williamson Cadillac More

by GRETELCUESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 08, 2022

Dealership Rating
Employee Rating

Servicios siempre han sido excelentes este es mío sexto Cadillac y estoy segura que seguiré siendo fiel More

by MARIAH6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Jun 10, 2022

Williamson Cadillac responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 03, 2022

Dealership Rating
Employee Rating

Accommodated me, called at the last minute and they fit me in. In addition did not get out of the doctor so could not keep the scheduled appointment so adjusted. More

by Marglern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: There was another that assisted sits closest to cashier

Jun 07, 2022

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 02, 2022

Dealership Rating
Employee Rating

Unable to fix the issue with the car, after fourth time in shop for same issue. More

by NAOMIMIAMI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jun 06, 2022

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2022

Dealership Rating
Employee Rating

It took 14 days to replace a key, they charge me $750, they did not fix the windshield wiper, I had to pay the first week of car rental because they did not have a service car available and the rep Erik w More

by Mlulucanarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 19, 2022

Dealership Rating
Employee Rating

Service was fast and efficient. They dropped me off and picked me up… overall 5-star service. More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 17, 2022

Dealership Rating
Employee Rating

Always provide the highest level of customer service in the many years of doing business. More

by RLEGRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell, Cesar Rojas

May 19, 2022

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 10, 2022

Dealership Rating
Employee Rating

Erick Fernandez has also been professional and great and love the free food and coffee More

by GC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 25, 2022

Dealership Rating
Employee Rating

I was pleased with all aspects of the service and Erik’s communication . The organization of getting in and out was excellent. I also appreciated the ride home after dropping off my vehicle. More

by Jrosenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen

Apr 27, 2022

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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