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Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela | Page 6

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
93 Reviews

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

Hyundai Certified Service

4.6

93 Reviews

Write a Review

93 Reviews of Erik Favela

February 26, 2026

Dealership Rating
Employee Rating

Time for service, dealer kept following up with me due to my schedule and when I described several issues that I was having with vehicle, I was given the truth, where another dealership service guy told me a More

by Tippingpoint9
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Print
Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the service team gave you a great experience, and that your concerns were met with honest, transparent communication. Our goal is to provide swift and transparent service experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 26, 2026

Dealership Rating
Employee Rating

No hassle service. Everyone was polite and calm The time it took for service from beginning to end was great More

by HURONTS
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Print
Feb 27, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your experience was great and that the team provided you with hassle free service! Our goal is to ensure our customers needs are met and that we have a welcoming, friendly environment-we're glad that we hit the mark with your visit! We look forward to assisting you in he future! - Patrick Dealer Group Customer Relations Team

February 19, 2026

Dealership Rating
Employee Rating

Very good I usually get very good service and prompt attention to things my car needs. More

by RACEN57
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the team was attentive and the service was prompt! Our goal is to provide a transparent and thorough process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 19, 2026

Dealership Rating
Employee Rating

It was good. Well it was ok. But I felt they should of explained a little better. About billing. Where to bring my car to get serviced etc. More

by Lpwv71
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your review! We are glad your visit was good. We apologize that the communication seemed to lack a bit during your visit! Please reach out to us if you ever have any questions. - Patrick Dealer Group Customer Relation Team

February 19, 2026

Dealership Rating
Employee Rating

Great service! Got my car back right away! Thank you! The service manager was so helpful! More

by NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service manager was so helpful! Our goal is to provide a transparent and stress free process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 18, 2026

Dealership Rating
Employee Rating

It is wonderful and always take good care of me Wonderful and Great Care Awesome More

by LAURA.C.OCONNOR75
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so happy to hear that the team always takes good care of you! Our goal is to provide a excellent customer experience from start to finish, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 18, 2026

Dealership Rating
Employee Rating

Great place, excellent service. Everyone I came in contact with was very friendly and professional More

by AS4913
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that everyone you came in contact with was very friendly and professional! Our goal is to provide excellent customer service with every visit-we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 17, 2026

Dealership Rating
Employee Rating

I set up for my first service on my car (last time was for recall) my apt was right on time, Josh J took of me right away, . Josh did a great job on reviewing what needed to be done on my car, first oil c More

by GMETIVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Rosecrants

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the Josh was able to provide you with an excellent visit! Our goal is to provide excellent customer care, as well as provide transparency so that you know exactly what's going on with your vehicle, and we're glad we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 15, 2026

Dealership Rating
Employee Rating

Could not communicate with any of the sales people. I will be finding a new dealership if I need any assistance in the future More

by PAULINE.SCOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for your feedback, and for your honest review. We understand your frustration with the communication, and your concerns are valid. We apologize for your experience and would love the opportunity to make things right. Please feel free to send any future inquiries to us so that we may better assist you at customerservice@patrickcars.com. - Patrick Dealer Group Customer Relations Team

February 13, 2026

Dealership Rating
Employee Rating

Professional service with pride, dedication and comittment to excellence as usual. I tell friends and family about the great service when I come to Patrick to get my car serviced. I have a lot of More

by NEWING730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz , Erik Favela

Print
Feb 20, 2026

Patrick Hyundai responded

Thank you for the stellar 5-star review! We are so glad to hear that the team provided you with professional service with pride dedication and commitment! Our goal is to ensure clarity and communication with our visits, and we're so glad to hear that we hit the mark! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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