Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
82 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

82 Reviews

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82 Reviews of Gus Rozos

May 11, 2026

Dealership Rating
Employee Rating

Dealership is cleanly and offers good amenities if you're waiting. The people are nice, courteous and professional. More

by sidd.mehrotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2026

Dealership Rating
Employee Rating

Friendly knowledgeable staff. Very clean dealership. Easy to schedule service appointments. Work is done in the estimated time mentioned by the service tech. More

by DLECKA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2026

Dealership Rating
Employee Rating

The recommended service on your mileagesale sheet are things that are unnecessary. If I can't trust you to recommend the appropriate regular service, how on earth can I ever trust you to diagnose a probl More

by SHAUN234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 08, 2026

Dealership Rating
Employee Rating

The technician was very informative and thorough when explaining the repairs recommended on my vehicle. More

by FRANKGIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2026

Dealership Rating
Employee Rating

Very efficient and nice They were nice to me Bruh They didn't break my car More

by REBECCABLAKELY22
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the team was able to assist! Our goal is to ensure that you vehicle is properly cared for, and we're glad we were able to assist! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 04, 2026

Dealership Rating
Employee Rating

Outcome was great! Little miscommunication early on, but all worked out well in the end. More

by James.P.Gordon
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the outcome was great during your visit! Our goal is to ensure customer satisfaction, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 04, 2026

Dealership Rating
Employee Rating

Good communication and great workmanship Glad they were able to fix my problem Thank you all More

by DNWILSON
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the service team was able to make your visit a great one! Our goal is to ensure transparency and communication during your visit, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 02, 2026

Dealership Rating
Employee Rating

I am always so happy with the service and the mechanics. The lounge has great coffee and comfortable chairs More

by ANNAPESCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! we are glad to hear that your visit went well, and that you're always happy with the service and the mechanics! Our goal is to ensure a stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick dealer Group Customer Relations Team

April 30, 2026

Dealership Rating
Employee Rating

You predicted it would take two hours to fix and then you were done within the two hour. Period. More

by RAY.FARRELL2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that your vehicle was done in the time frame that we predicted! Our goal is transparent communication and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 29, 2026

Dealership Rating
Employee Rating

Great experience from dealership from leasing the car to maintenance. Professional and courteous when in for service. More

by KATHY.WARMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit all around! Thank you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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