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Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
67 Reviews

Dealership Experience

3 yrs, 5 mos

Specialties & Trainings

Hyundai Certified Service

4.6

67 Reviews

Write a Review

67 Reviews of Erik Favela

May 10, 2026

Dealership Rating
Employee Rating

This is not my first experience with them; they are very good and highly experienced. and very friendly. Thank for your service .. More

by AMERCRISTAL
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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May 08, 2026

Dealership Rating
Employee Rating

Was surprised how fast the oil change was completed Also how they cleaned my car which was nice More

by KARINLJOHNSON4
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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May 08, 2026

Dealership Rating
Employee Rating

Erik is wonderful to work with. He’s a great communicator and advocates for his clients. He genuinely cares! More

by JLWHTE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your experience was a great one, and that Erik made it that much better! Our goal is to ensure communication and transparency with our visits, and we're so glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

They were all great the minute I pulled in. Very well organized. I like the video and even the girl at checkout was very helpful. As a senior, she helped me understand and explained help me und More

by GRANDMAJACOBSEN
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the team was well organized and that they helped you to understand and answer any questions you had. Our goal is to provide transparency with our visits and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 02, 2026

Dealership Rating
Employee Rating

I am always so happy with the service and the mechanics. The lounge has great coffee and comfortable chairs More

by ANNAPESCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! we are glad to hear that your visit went well, and that you're always happy with the service and the mechanics! Our goal is to ensure a stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick dealer Group Customer Relations Team

May 01, 2026

Dealership Rating
Employee Rating

My experiences at Patrick Hyundai have always been excellent the service managers have gone above and beyond every time. More

by DELORESXVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Mike Vanhoosier , Josh

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the service team was able to provide you with a great experience! Our goal is to ensure the best service possible for our customers, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 30, 2026

Dealership Rating
Employee Rating

You predicted it would take two hours to fix and then you were done within the two hour. Period. More

by RAY.FARRELL2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Tyler Schulz

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May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that your vehicle was done in the time frame that we predicted! Our goal is transparent communication and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 29, 2026

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Employee Rating

Great experience from dealership from leasing the car to maintenance. Professional and courteous when in for service. More

by KATHY.WARMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

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May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit all around! Thank you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 28, 2026

Dealership Rating
Employee Rating

He never answers calls, provides no clear information, is inefficient at the job, takes too long to send documents, and wastes an excessive amount of time. More

by JORGE_LTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vanhoosier

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May 01, 2026

Patrick Hyundai responded

Thank you for your review and honest feedback. We understand your frustration and your concerns are valid, especially when it comes to the service communication, and the service time during your visit. Our goal is to provide a transparency and efficient experience, and we apologize that we missed the mark with your visit. Please feel free to reach out via call or text if you ever have any concerns! - Patrick Dealer Group Customer Relations Team

April 20, 2026

Dealership Rating
Employee Rating

Erik was super helpful explaining the services recommended and what would be done that day More

by Cristy22
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Apr 24, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Erik was super helpful explaining the service recommendations and that he provided transparency with your service visit as well. Our goal is to ensure proper communication so our customers stay informed-we're so glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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