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Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela | Page 10

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
93 Reviews

Dealership Experience

3 yrs, 9 mos

Specialties & Trainings

Hyundai Certified Service

4.6

93 Reviews

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93 Reviews of Erik Favela

November 22, 2025

Dealership Rating
Employee Rating

All went great. Would’ve liked a little more information on the findings of what was causing the noise in my car, but other than that it was great. More

by moniquec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schulz

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Nov 28, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We're glad that the team was able to provide great service for you. Our goal is to provide a stress free service experience for every customer. Additionally, we appreciate the feedback, as transparency is important to us! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 22, 2025

Dealership Rating
Employee Rating

Great service by everyone from the reception to parts and service. A shout out to Tyler, Joe, Christie, Jessica the cashier and least but not least Katherine Grass General Sales Manager! Great team eff More

by tedgsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz , Jessica the Cashier.

Print
Nov 28, 2025

Patrick Hyundai responded

Ted, Thank you so much for your 5-star review! We are so glad that the team was able to make your visit such a spectacular one! We appreciate your kind words and we're so glad to have you ad a customer! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 20, 2025

Dealership Rating
Employee Rating

An oil change and multi point inspection shouldn’t take 2 1/2 hours to do. I can get an oil change in 15 minutes and not have to get out of my vehicle. More

by SKRAMSLAND
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 21, 2025

Patrick Hyundai responded

Thank you for your review, and for your feedback-it helps us understand what we can do better. We understand your frustration and we apologize for your experience. Our goal is to provide a seamless and stress free process for our customers, and regret that it seems we missed the mark with your visit. If you’d like to discuss this further, please feel free to reach out to us via text or call. -The Patrick Dealer Group Customer Relations Team

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