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Erik Arsenault

Overview Reviews (4) Inventory (156)

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Erik Arsenault

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Erik Arsenault

Parts Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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rated

4 Reviews

Overview Reviews (4) Inventory (156)

Dealership Experience

1 yr, 3 mos

Industry Experience

30 yrs, 8 mos

Languages Spoken

English

not yet
rated

4 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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4 Reviews of Erik Arsenault

September 20, 2024

Dealership Rating

Employee Rating

David went above and beyond to ensure my satisfaction with his kind and knowledgeable attitude. with his kind and knowledgeable attitude. More

by MITCHELL-STEWART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Stewart, Hank Maxner, Erik Hrinishin , David Tang

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Sep 21, 2024 -

Colonial Chevrolet responded

Michell, We are very happy to hear David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2024

Dealership Rating

Employee Rating

Had a recall done on my vehicle. It’s was done well. Great job thank you It’s was done well. Great job thank you More

by MANUELAIRES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Webb, Tom O'Toole, Bob Fahey , Bob Lyra

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May 14, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 15, 2024

Dealership Rating

Employee Rating

They seem so focused on sales and efficiency of pushing parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and r parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and rigid a program. More

by RBB308

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Allen Boisvert, Michael Stewart, Tom O'Toole, Bob Fahey , Luke Dumas, Bob Lyra

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Apr 15, 2024 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Robert Fahey 978-263-1000 Extension 29

February 27, 2024

Dealership Rating

Employee Rating

Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey , Kyle Crawford, Bob Lyra

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Feb 27, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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