Erick Bravo
Erick Bravo at Toyota of Lancaster
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Erick Bravo

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
486 Reviews
4.7

486 Reviews

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486 Reviews of Erick Bravo

January 31, 2025

Dealership Rating
Employee Rating

Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 31, 2025

Dealership Rating
Employee Rating

Service Mgr is the best I've ever encountered. Service personnel are friendly and extremely courteous and helpful. I will be back. More

by DeepDrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 30, 2025

Dealership Rating
Employee Rating

I appreciate how much everyone cares and how kind everyone is at the dealership, I feel like family! More

by rachelle.smith4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Jan 30, 2025

Toyota of Lancaster responded

Thanks for your great review. We’ve passed your kind words on to our team. Our staff are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.

January 30, 2025

Dealership Rating
Employee Rating

Friendly, good nature people, eager to help out. A clean place to wait while your car is being worked on. Only thing they don't wash and vacuum your car like other dealers do. But all in all very go More

by VOILATWINKLE1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

Jan 30, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. Unfortunately, at this time we no longer offer a carwash but I'm sure if we have the staff available just ask your service advisor and we can run it through the wash for you. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 29, 2025

Dealership Rating
Employee Rating

Excellent dealership, workers are very nice With the customer, Thank you for finance manager manager And Salmas. More

by olenaz1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 17, 2025

Dealership Rating
Employee Rating

Lady who doesn't have anyone to help with maintenance on car. Trust Toyota pretty much Don't know if totally honest Hope they are More

by noemail20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez

Jan 17, 2025

Toyota of Lancaster responded

Thank you for giving us your feedback. We appreciate that you have entrusted us to care for your vehicle. We look forward to earning your trust.

January 16, 2025

Dealership Rating
Employee Rating

I used to love this dealership. I’d always have a great experience when I needed to get my car serviced. The customer service used to be excellent. The employees there now are uncar More

by APRYL.HART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2025

Toyota of Lancaster responded

We are sorry to hear that you had an unsatisfactory experience at our dealership. We like to hear a bit more and try and make things right. Please call (661) 952-2103 to see what we can do for you.

January 16, 2025

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Employee Rating

Again thanks for treating me with the upmost care and concern; I look forward for my next appointment! More

by L_GUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Vodegel

Jan 16, 2025

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

January 15, 2025

Dealership Rating
Employee Rating

We had a Great experience with Your salesmen, Service Department and financial department. The Service Department did a Great job taking care of Our needs. We are very happy and satisfied. Thank You all. More

by KENNETHWADE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Toyota of Lancaster responded

We are happy to hear you had a great experience with our staff. It takes a great team to come together and provide this type of experience for our customers. We are lucky to have such a team and appreciate all our customer's feedback. Have a wonderful day.

January 12, 2025

Dealership Rating
Employee Rating

Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Toyota of Lancaster responded

We know your time is valuable so we appreciate you taking the time to leave us a great review. We appreciate our Loyal Lancaster Toyota customers and we hope to see you back again soon.

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