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Erick Bravo
Erick Bravo at Toyota of Lancaster
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Erick Bravo

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
460 Reviews
4.7

460 Reviews

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460 Reviews of Erick Bravo

December 20, 2024

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Employee Rating

Fantastic service, as always. We always look forward to seeing all those smiling faces. Thank you! More

by jesse61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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December 19, 2024

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Friendly professional and quick service. Erick is a knowledgeable guy who keeps me updated on what’s going on More

by ddance66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 15, 2024

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Friendly, knowledgeable, honest service. I even bring my Chevy truck there. I highly recommend this dealership for sales and service. More

by RFM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Dec 16, 2024

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

December 15, 2024

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The service was quick and satisfactory. I would come again for any issues I have in the future. More

by ANTONIOALVARADO0593
Workmanship
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Toyota of Lancaster responded

Thanks so much for your review, we love getting feedback and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

December 10, 2024

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Employee Rating

Excellent salesman Nico. Service center was super quick and friendly but would have liked a vacuum and wash when my car was done. Nissan does that. More

by DAVISMB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hernan Garay, Annie Vodegel

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Dec 12, 2024

Toyota of Lancaster responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services and we apologize for not meeting your expectations. Tank you for taking the time to share your thoughts with us and we will be sure to pass along your suggestions.

December 09, 2024

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Employee Rating

Very expensive for oil change even with 10% coupon. It was noted that my air filter and cabin filter are dirty (caution icon) but no one asked if I wanted to replace them while I was there. More

by scarpenter1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. I do apologize for any confusion. Normally a text/email is sent with the recommendations and customer has opportunity to defer service or accept.

December 06, 2024

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Employee Rating

The service writers are nice and professional. Best part of the service writers is the are honest about their service and how long it takes More

by Bigrobdigga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Dec 06, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

December 02, 2024

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Employee Rating

Professional and friendly service techs. The maintenance department does good work on cars being serviced. More

by regharris67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 28, 2024

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Employee Rating

Great the best helpfull they understand my need they resolved my problems friendly I no more to say More

by ANGELESR5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco, Gus Alatorre

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Nov 29, 2024

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 26, 2024

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Employee Rating

Very concern ALWAYS HELPING VERY PROFESSIONAL AND IF YOU ASK A QUESTION ALWAYS ANSWER IF NOT HE WILL ASK THE MANAGER IAM VERY HAPPY WITH HIM THE JOB HE DOES TO HELP EVERYONE GOD BLESS ERICK More

by HERNANDEZJOHNNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios

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Nov 26, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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