Erica Wells | Page 6

Excellent service, especially Erica. My car needed immediate repair, and I got in the same day, and received a loaner. I couldn't have asked for better service. My car needed immediate repair, and I got in the same day, and received a loaner. I couldn't have asked for better service. More

Print

Mini of St. Louis always bends over backwards to accommodate. I arrived at 8:04am and got checked in by Erica. I hadn’t made the appropriate arrangements for a Louis always bends over backwards to accommodate. I arrived at 8:04am and got checked in by Erica. I hadn’t made the appropriate arrangements for a loaner, but Erica made it happen. I was out running errands when I received a text around 11am from my technician letting me know the crank seal had been replaced and brakes and other things looked good. A few minutes later I received a call from Erica letting me know my car was ready for pickup. Great customer service. I love Mini of St. Louis!! More

Print

I appreciated that they look over my mini even though I was there to get a new fob was there to get a new fob More

Print

I had great experience during this recent visit. I made an appointment for one issue with my car and it ended up that the mechanics found another issue which was serious. I was told that my car woul I made an appointment for one issue with my car and it ended up that the mechanics found another issue which was serious. I was told that my car would be ready by the end of the day the next day. Because of this, they dealt with the issue I originally made an appointment for (drying out the car interior due to moisture getting into it due to me accidentally keeping my moon roof open overnight and a storm rolling through the following morning) for no charge! I really appreciated that. They did finish the job the next day but quicker than expected. I also appreciated having a loaner while the work was being done which gave me a chance to drive one of the new Minis! More

Print

My experience with MINI of Saint Louis was great. Everyone was so helpful and the service was quick. Everyone was so helpful and the service was quick. More

Print

I have been a customer of Mini of St Louis for over 20 years. Mini is dependable, helpful and personable. My only objection is Mini no longer makes a manual shift model. After all, ITS A SPIRTS CAR!!! years. Mini is dependable, helpful and personable. My only objection is Mini no longer makes a manual shift model. After all, ITS A SPIRTS CAR!!! More

Print

In and out with no problems! Received. A video of my car and what was needed. Excellent! Received. A video of my car and what was needed. Excellent! More

Print

Excellent service-as always! Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. More

Print

Customer service is always polite informative and helpful. Erica Wells was extremely kind and made sure I was informed throughout the process. John Smith was great in his video review and made me fee helpful. Erica Wells was extremely kind and made sure I was informed throughout the process. John Smith was great in his video review and made me feel confident about maintenance. Always recommend them for your Mini needs! More

Print

Customer since 2012. Four Minis purchased. All service work / repairs performed at this dealer. Have also purchased Extended Warranties. Four Minis purchased. All service work / repairs performed at this dealer. Have also purchased Extended Warranties. More

Print