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Erica Wells
Erica Wells at MINI of St Louis

Erica Wells | Page 21

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
210 Reviews

Dealership Experience

1 yr, 9 mos

4.9

210 Reviews

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210 Reviews of Erica Wells

February 03, 2025

Dealership Rating
Employee Rating

Very professional . Will be back. Erica was very helpful. Beautiful showroom and service area as well More

by gstroadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

MINI of St Louis responded

Thank you for your kind words! We're happy to hear you enjoyed your visit and that Erica took great care of you. We appreciate you choosing MINI of St. Louis and look forward to seeing you again!

February 01, 2025

Dealership Rating
Employee Rating

I went in because my tire was leaking air, there was a nail. Mini was able to patch my tire and get be back on the road. More

by jenna.m.sommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that we were able to patch your tire and get you back on the road quickly. Thank you for choosing MINI of St. Louis! :)

January 24, 2025

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Employee Rating

I’m always pleased with the service professionals at Mini of St. Louis. Communication and explanation of issues is excellent. More

by tcarni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

MINI of St Louis responded

We’re so happy to hear that! Our team always strives to keep our MINI Motorers informed and confident every step of the way. Thanks for continuing to choose MINI of St. Louis!

January 24, 2025

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Employee Rating

I love MINI St. Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of ho More

by bagovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

MINI of St Louis responded

We’re thrilled to hear Erika and the team could save the day and get your MINI powered up again! Thank you for your kind words and for trusting us to take care of your MINI, we love having you as part of the MINI St. Louis family!

January 23, 2025

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Employee Rating

Great service. Staff is very friendly and professional. They’ve been servicer of my car for over ten years. More

by TBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer

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Oct 27, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that we have always provided a great experience for you during your visits. Thank you for continuing to choose MINI of St. Louis! :)

January 21, 2025

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Employee Rating

Knowledgeable, kind, and efficient is always at the forefront. In a world where service is a thing of the past, Mini of St. Louis gives us hope. More

by Drawlug17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

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Oct 27, 2025

MINI of St Louis responded

Thank you for the 5-star review! We’re proud to bring a little extra care and MINI spirit back into customer service. We truly appreciate your kind words and look forward to seeing you again soon!

January 17, 2025

Dealership Rating
Employee Rating

I had a great experience with service on my 2009 mini lately. Very professional and competent. Lots of relevant info, including video, on problems found and cost of repairs More

by rvtompkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad to hear our team provided helpful information and that you enjoyed the service video. We truly appreciate you trusting us with your 2009 MINI and look forward to keeping it running strong for years to come!

January 17, 2025

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Employee Rating

Best group of people to take care of my mini coop. Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! More

by Hayann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer

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Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We appreciate your trust and loyalty with us. We look forward to welcoming you back for your next visit! :)

January 15, 2025

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Employee Rating

My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! More

by Akalina95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Sam Hall, Scott Thompson, Steve Pfeiffer

Report | Print
Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very pleased that you always have a great experience during your service visits. Many thanks for the recommendation! :) We look forward to welcome you back next visit!

January 15, 2025

Dealership Rating
Employee Rating

Mini was a great place with amazing people that went over any questions that I had! More

by kileyg418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

MINI of St Louis responded

Thank you for the 5-star review! We very pleased that our MINI team happily answered all your questions. Thank you for choosing MINI of St. Louis!

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