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Erica Wells
Erica Wells at MINI of St Louis

Erica Wells | Page 18

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
218 Reviews

Dealership Experience

1 yr, 10 mos

4.9

218 Reviews

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218 Reviews of Erica Wells

April 14, 2025

Dealership Rating
Employee Rating

This is MY dealership. I will always drive a Mini and I will always buy it from here. As long as Sam Hall works here, I will always buy through him! More

by zzzhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

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Oct 07, 2025

MINI of St Louis responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear Sam has made such a lasting impression. We can’t wait to help you with your next MINI adventure! :)

April 07, 2025

Dealership Rating
Employee Rating

Everyone there is very friendly and eager to help. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. More

by Kim Howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer

Print
Sep 29, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad to hear our team kept you informed and made the process pressure-free. We truly appreciate your feedback and look forward to assisting you again!

April 04, 2025

Dealership Rating
Employee Rating

I always take my mini to this dealership and they never disappoint me. They give me great feedback on my mini and I can depend on the fact that I can just relax as I drive off. More

by jonkcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Print
Sep 29, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad to hear our team always provides a stress-free visit. We truly appreciate your feedback and look forward to assisting you again!

April 04, 2025

Dealership Rating
Employee Rating

The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h More

by Mike.crader56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer , Joe Emerson

Print
Sep 29, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad Steve, Spencer, and Carrie made your visit smooth from start to finish. We truly appreciate your recommendation and look forward to seeing you again!

April 01, 2025

Dealership Rating
Employee Rating

Mini if St. Louis always does an amazing job on my car. I highly recommend them! More

by Vharps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Print
Sep 29, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you had an amazing service visit! We hope to see you and your MINI again soon. :)

March 30, 2025

Dealership Rating
Employee Rating

Great service, good communication. The sales person was knowledgable and was able to help me an informed decision. Highly recommend. More

by STEVEENGEL701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

Print
Oct 08, 2025

MINI of St Louis responded

Thank you for the great feedback! We’re glad to hear our team provided knowledgeable service and helped you make a confident decision. We truly appreciate your recommendation!

March 29, 2025

Dealership Rating
Employee Rating

Bringing my mini “Scarlet” to the dealership is always a pleasant experience due to their friendly, professional service. More

by judybused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Print
Oct 08, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you and Scarlet always have a pleasant experience during your service visits. We appreciate your trust and loyalty. We look forward to seeing you and Scarlet next time! :)

March 29, 2025

Dealership Rating
Employee Rating

Best service I’ve ever received at any dealership and/or service center. Thoroughly impressed by the communication, facilities and customer service provided. More

by heathbo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer

Print
Oct 08, 2025

MINI of St Louis responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team and facilities made such a great impression. Providing clear communication and excellent service is always our goal, we appreciate you choosing MINI of St. Louis!

March 27, 2025

Dealership Rating
Employee Rating

Everything was great! And quick i would recommend to everyone. The one car dealer I actually enjoy going to. More

by jensensteve0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Print
Oct 08, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are pleased that you always have a great experience. We appreciate the recommendation. Thank you for choosing MINI of St. Louis! :)

March 25, 2025

Dealership Rating
Employee Rating

Prompt scheduling, friendly staff, kept me informed and got me serviced quickly. No pressure sales. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 13, 2025

MINI of St Louis responded

Thank you for sharing your experience! We're glad to hear our team made the process easy and pressure-free while keeping you informed every step of the way. We appreciate you choosing MINI of St. Louis! :)

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