Eric Zacatenco
Eric Zacatenco at Joyce Honda
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Eric Zacatenco

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
93 Reviews

Languages Spoken

Spanish Spanish

4.7

93 Reviews

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93 Reviews of Eric Zacatenco

February 26, 2025

Dealership Rating
Employee Rating

Your finance manager refused to give me what the interest rate was on the car and the salesman didn’t give us an answer More

by NJSP738
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernest Biondolino, John Lavelle

January 27, 2025

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Employee Rating

Lloyd is the best. The entire service department is awesome. The kid who drive me home was great. I highly recommend Joyce Honda to everyone More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2025

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Service was Great, they were right on time and took care of a recall item. More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2025

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Excellent team! I always trust the guys out there. It's been always good service overall. More

by BASHARATH20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 25, 2024

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The dealership has an amazing staff all around from sales to parts and service incredible More

by MARISA09301974
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 25, 2024

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I had a terrible experience. My time was wasted and when I spoke to the service manager on duty he could not of cared less and just walked away. Not what I was expecting or hopin More

by abeyta54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Joyce Honda responded

We are very sorry your experience was not acceptable. You mention that you dealt with 10 Joyce Honda employees, all of whom regard Customer Care as #1. Please provide some details as to what happened so that we can better help you resolve your problem.

November 22, 2024

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Employee Rating

My recent car buying experience at Joyce Honda was absolutely phenomenal! From the moment I walked in, the sales team was incredibly welcoming, knowledgeable, and patient in helping me find the perfec More

by OITZERJUDAICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 08, 2024

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Employee Rating

They have a great staff and very helpful service and parts department. With great prices More

by MARISA09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 24, 2024

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Employee Rating

Joyce Honda has the best service and sales department in the industry. A family owned business. Highly recommend them to anybody!!!!!! More

by Easymoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

August 28, 2024

Dealership Rating
Employee Rating

The service department is great do not like the used car sales department manager wouldn’t need the service department so much if he was better More

by CHRISTAJSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike D is awesome

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