Eric Zacatenco
Eric Zacatenco at Joyce Honda
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Eric Zacatenco

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
89 Reviews

Languages Spoken

Spanish Spanish

4.8

89 Reviews

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89 Reviews of Eric Zacatenco

December 25, 2024

Dealership Rating
Employee Rating

The dealership has an amazing staff all around from sales to parts and service incredible More

by MARISA09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2024

Dealership Rating
Employee Rating

I had a terrible experience. My time was wasted and when I spoke to the service manager on duty he could not of cared less and just walked away. Not what I was expecting or hopin More

by abeyta54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Joyce Honda responded

We are very sorry your experience was not acceptable. You mention that you dealt with 10 Joyce Honda employees, all of whom regard Customer Care as #1. Please provide some details as to what happened so that we can better help you resolve your problem.

November 22, 2024

Dealership Rating
Employee Rating

My recent car buying experience at Joyce Honda was absolutely phenomenal! From the moment I walked in, the sales team was incredibly welcoming, knowledgeable, and patient in helping me find the perfec More

by OITZERJUDAICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 08, 2024

Dealership Rating
Employee Rating

They have a great staff and very helpful service and parts department. With great prices More

by MARISA09301974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 24, 2024

Dealership Rating
Employee Rating

Joyce Honda has the best service and sales department in the industry. A family owned business. Highly recommend them to anybody!!!!!! More

by Easymoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

August 28, 2024

Dealership Rating
Employee Rating

The service department is great do not like the used car sales department manager wouldn’t need the service department so much if he was better More

by CHRISTAJSMITH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike D is awesome

August 15, 2024

Dealership Rating
Employee Rating

Awesome people to be around. Definitely recommend it to my family and friends.advisor treat you very well More

by LORI4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 05, 2024

Dealership Rating
Employee Rating

Great follow up on service I needed to have performed. Work done extremely well. Thanks More

by JOHN.LOVALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Stark, Subuhi Shakil

Apr 07, 2024

Joyce Honda responded

Thank you for the feedback and sharing your experience with Joyce Honda. Best Regards, The Service Team at Joyce Honda

April 04, 2024

Dealership Rating
Employee Rating

We had the greatest experience like going to Joy's Honda seamless transaction would recommend to everyone More

by RACHELEDAYAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Joyce Honda responded

Our goal is to provide a seamless transaction and great experience overall. Thank you for your business and we wish you well. Best Regards, The Service Team at Joyce Honda

March 22, 2024

Dealership Rating
Employee Rating

Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service More

by KEVINGCATRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Joyce Honda responded

Thank you for your feedback! Best Regards, The Service Team at Joyce Honda

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