

Eric Gonzales
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
75 Reviews
Write a Review75 Reviews of Eric Gonzales
May 08, 2025
They don’t answer the phone and do not communicate well when you are in person. It seems like no one there wants to be there or help. Only go here cuz of the 2 year maintenance warranty. when you are in person. It seems like no one there wants to be there or help. Only go here cuz of the 2 year maintenance warranty. More
May 08, 2025
Eric and the sweet lady that drove me over to my job were amazing as always. Eric really goes above and beyond for us and take care of what we need. amazing as always. Eric really goes above and beyond for us and take care of what we need. More
Other Employees Tagged: Eric Gonzales
May 05, 2025
Every thing went smoothly and very quick thanks for the service in a timely manner Thanks agin service in a timely manner Thanks agin More
Other Employees Tagged: Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell
May 02, 2025
Took car in 3-4 weeks ago making noise, had only bought cat 2 wks prior. First acted like it was just a noise his word all cars make some kind of noise. Acting like I didn't know anything. Then mechanic ca cat 2 wks prior. First acted like it was just a noise his word all cars make some kind of noise. Acting like I didn't know anything. Then mechanic came to look he thinks it's an engine or belt will need to keep car. Make an appointment to bring back and I would get a loaner.. 2 weeks later I call ask if we were still on same plan. Oh yea but no loaner. Waited another week ok now had a loaner. Drop off my car got loaner. Whoever uses the loaner has pets in it, the white dog or cat hair all over and dirty!! And of course only had 90 miles of gas. Had to go straight to fill up and clean the vehicle. Waited about 3 weeks my cars finally ready! Pick up car it was dirty, could have cleaned it. I ran the loaner thru Carwash out of courtesy but of course, my car was left all dirty. Here we go again to wash the car.!! Not happy with service. This is my 4th Hyundai but probably my last at this dealership. More
Other Employees Tagged: Eric Gonzales
May 01, 2025
Eric isn’t very good at communicating. Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs aren’t very good either if they can’t find the issue you’re having with the vehicle you take to get looked at. More
Other Employees Tagged: Kristine Campbell
April 23, 2025
Very helpful and friendly. Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy More
Other Employees Tagged: Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell
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