Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.2
153 Reviews
4.2

153 Reviews

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153 Reviews of Eric Gonzales

February 07, 2026

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Employee Rating

Wonderful! Eric is the man! Smart, fast, professional, educated, prompt, intelligent Easy, perfect, trustworthy, integrity More

by STEPHENEGALINDO
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

February 07, 2026

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Employee Rating

Fast professional and understanding very nice Understandable on what apur budget was and not pushy More

by Yasmingarciaf00
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

February 05, 2026

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Employee Rating

Had appointment. Got right in. Service was as promised and more! The people and facilities are great! More

by E_TINDALL
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

February 04, 2026

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Employee Rating

Lithium Hyundai it's a place to visit por any or new vehicles the people are grateful More

by RAUL.LOPEZ9859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 03, 2026

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Employee Rating

Eric got me in even though I was late. He fit me in and called me later to let me know it was ready... More

by galleged
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

February 03, 2026

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Employee Rating

Oil change tech left lug nuts loose on multiple tires when he rotated the tires More

by JGARDEA82
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

January 30, 2026

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Employee Rating

Service department would not answer any phone calls and no call backs Service department would not answer any phone calls and no call backs wasted time having to go up there and get rejected More

by N.aguirre5
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

Jan 30, 2026

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

January 27, 2026

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Employee Rating

Never spoke to Eric Gonzales. My car was ready at noon but no one told me until I went and asked at 2 More

by THERESA20
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

January 24, 2026

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Employee Rating

The service department is why I come here to have work done on vehicle. Eric and the rest of the staff are professional and courteous. I know that I will get great service from the service department and More

by TRISTANGARCIA21
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

January 21, 2026

Dealership Rating
Employee Rating

Take 5 hrs to complete an oil change. I think they need more people for better service More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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