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Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales | Page 17

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
200 Reviews
4.3

200 Reviews

Write a Review

200 Reviews of Eric Gonzales

November 06, 2024

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Employee Rating

Great customer service. It was fast and easy. Met my expectations and highly recommend them. More

by Ychavez445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Ybarra

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ychavez445. We are thrilled to hear that our customer service exceeded your expectations and that your visit was fast and easy. We appreciate your recommendation and look forward to serving you again in the future.

November 06, 2024

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Great people and service! Thanks you to everyone. Special thanks to Johnny Ybarra car salesman for his outstanding care of his customers. More

by RAQUELUM6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with our team, especially with Johnny Ybarra. We truly appreciate your support and hope to see you again in the future.

November 05, 2024

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Eric is a great advisor - always explains everything with your vehicle, and awesome customer service! More

by NYYANKEECHICK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such positive feedback about Eric and our customer service at Lithia Hyundai of Odessa. We are thrilled to hear that you had a great experience and that Eric was able to provide you with excellent service.

November 01, 2024

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You all have an expedient service department! You got me in and out in no time! More

by RickyB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department, Ricky! We are thrilled to hear that we were able to get you back on the road quickly. We appreciate your business and look forward to serving you again in the future.

November 01, 2024

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Vehicle was received promptly and tune was completed on time. Staff was efficient and professional. More

by ASEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristine Campbell

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Nov 01, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, ASEANG. We are pleased to hear that you found our staff to be efficient and professional, and that your vehicle was serviced promptly. Your satisfaction is important to us, and we hope to see you again in the future.

October 31, 2024

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They do not stand behind what they sell . you make an agreement then when the paperwork is done.you are told a lie. More

by DARRENWHITEHEAD36
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Recommend Dealer
No

Other Employees Tagged: Kristopher Kilgore , Paulina

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October 30, 2024

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Whole experience sucked. No one was any help even when they said they would get my car seen. More

by ashley.lopez1210
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Recommend Dealer
No

Other Employees Tagged: Kristine Campbell

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October 24, 2024

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The best auto inspection service in Odessa. I will be back next year! Professional, fast and friendly! More

by warren
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Recommend Dealer
Yes
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Oct 28, 2024

Lithia Hyundai of Odessa responded

We appreciate your kind words and your recommendation! Please let us know if we can be of any help in the future! Take Care!

October 22, 2024

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Eric was really helpful professional. He pointed out to me that I should get free oil changes with my warranty. You have a good guy working for you. More

by BENJAMINBEDRICK
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Recommend Dealer
Yes
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Oct 23, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, Benjamin. We are thrilled to hear that Eric provided you with excellent service and valuable information about your warranty. We are grateful to have him on our team.

October 20, 2024

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I have called multiple times about the recall that was sent too me but nobody has gotten back to me. More

by ANDREACALDERONQUINTANA511
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kristine Campbell

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Andrea. We apologize for any inconvenience this has caused. We will look into this matter and ensure that someone contacts you promptly to address the recall issue.

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