Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales | Page 15

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
194 Reviews
4.3

194 Reviews

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194 Reviews of Eric Gonzales

January 10, 2025

Dealership Rating
Employee Rating

Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions More

by TRISTANGARCIA21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Jan 13, 2025

Lithia Hyundai of Odessa responded

Thank you for your kind words and loyalty. We are delighted to hear that Eric and our staff have consistently provided you with professional and helpful service. Your trust in us means a lot, and we are always here to address any questions or concerns you may have.

January 10, 2025

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My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a More

by Mayra H.Martinez de Saucedo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Jan 13, 2025

Lithia Hyundai of Odessa responded

We're sorry to hear your experience was less than amazing. Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 04, 2025

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The dealership did a good job on working on my vehicle thank you I would recommend them to friends of mine More

by arturteaga
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 13, 2025

Lithia Hyundai of Odessa responded

Thank you for your kind words. We are thrilled to hear that you had a positive experience with our dealership. We appreciate your recommendation and look forward to serving you and your friends in the future.

January 03, 2025

Dealership Rating
Employee Rating

Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More

by thelma.yanez
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2025

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Thelma! We're glad to hear that our team was able to provide you with efficient and friendly service during your oil change. Keeping our customers updated on any additional maintenance needed is always a top priority for us. We appreciate your feedback and look forward to serving you again in the future.

December 25, 2024

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The service department lady was dressed in leggings and an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as More

by Lacazares77
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: 2 people not listed did not get names because no name tag or badge was on person

Dec 26, 2024

Lithia Hyundai of Odessa responded

Thank you for reviewing us and offering your sentiment. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please call us at (432) 614-0345 so we can further discuss. Thank you!

December 19, 2024

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Employee Rating

Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More

by William Pilkington
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Dec 20, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, William. We appreciate your kind words about our staff being nice and friendly.

December 09, 2024

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Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More

by Ro da
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Bryan Morse

Dec 11, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an amazing experience with our team at Lithia Hyundai of Odessa. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us for your automotive needs.

December 07, 2024

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I like it because they are very attentive and good servance for that I recommend them to my friends More

by MIMO.ENTERTAINMENT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Dec 09, 2024

Lithia Hyundai of Odessa responded

Thank you for this wonderful review and for recommending us to your friends! We appreciate your kind words about our attentive service.

November 26, 2024

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The best thing here in Odessa I like and they try not to have your car no more than 1 hour More

by ADRIANATAVAREZ0811
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Recommend Dealer
Yes
Dec 02, 2024

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well

November 23, 2024

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I love 😍 my car it drives good enjoy every thing about you all I wish give More

by Ada Shorter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Rodiguez, Amy Cordova, Joe Jordan , Kristine Campbell

Nov 25, 2024

Lithia Hyundai of Odessa responded

Thank you, Ada. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

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