Eric Gonzales | Page 15
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
194 Reviews
Write a Review194 Reviews of Eric Gonzales
January 10, 2025
Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions or concerns they are there to answer them. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
January 10, 2025
My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do an oil change that I asked for since the car was sitting there. I had to drive back to El Paso to get the oil changed. They have horrible service.We need to improve our customer service. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
January 03, 2025
Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More
December 25, 2024
The service department lady was dressed in leggings and an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as it appeared to be a bother when people walked in or called. Phone rang 5 times before he put his cell phone down to answer the call, after he answered he told the customer it would be 1-1.50 hour wait when there was no one in line at the service department? That made no sense? Hung up jumped right back to his phone was scrolling on social media? Not professional people at all. More
Other Employees Tagged: 2 people not listed did not get names because no name tag or badge was on person
December 19, 2024
Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
December 09, 2024
Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More
Other Employees Tagged: Kristopher Kilgore, Bryan Morse
December 07, 2024
I like it because they are very attentive and good servance for that I recommend them to my friends servance for that I recommend them to my friends More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
November 23, 2024
I love 😍 my car it drives good enjoy every thing about you all I wish give you all I wish give More
Other Employees Tagged: Juan Rodiguez, Amy Cordova, Joe Jordan , Kristine Campbell

