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Eric Finnefrock
Eric Finnefrock at Vision Hyundai Henrietta Rochester

Eric Finnefrock

Sales Consultant

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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5.0
26 Reviews

Languages Spoken

English English

5.0

26 Reviews

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26 Reviews of Eric Finnefrock

February 24, 2026

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Employee Rating

Excellent. Everyone there was amazing and so kind. 10/10 recommend to anyone buying a new car from here! More

by AMBEESALWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Matt Chevier, Alexandra S., Matthew Melino, John Nagle, Yadiel Martinez , Tres

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Feb 25, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 08, 2026

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Employee Rating

My wife loves the vehicle we purchased from Vision. She says she could not be any happier with the vehicle More

by FABBJB1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 04, 2025

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Employee Rating

Great to work with. Very helpful with the loan process. All around great experience dealing with this dealership to driving out with a new vehicle. More

by Linda63084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 21, 2025

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Employee Rating

This is my second time purchasing with this location and second time with Eric. I have to say that this has been a simple process and I will be a repeat customer. More

by justinallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 13, 2025

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Employee Rating

El vendedor y la atención muy excelente todo muy rápido y todas las dudas fueron resueltas muy rápido. More

by alexisbetadiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Matt Chevier, Quoc H., John Nagle , Adner Vicente Rodriguez

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Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 07, 2025

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Employee Rating

Fast service provided. Problem not yet identified due to no Check Engine Light. Issue remains under observation. More

by famrod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yadiel Martinez , Sean Richardson

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Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Oct 08, 2025

famrod responded

Visited Vision Hyundai Henrietta Rochester on 10/06/2025. Appointment scheduled by Sean Richardson Service Manager to follow up on a very difficult to identify problem due to the facts that the Check Engine Light has not detected an increase in the amount of engine oil above recommended levels. I want to provide some background information in base of my own observations… I have meticulously inspected my car tires, the engine oil and all fluid levels every two weeks since day one. I check the engine oil around 10 to 15 minutes after the engine reach operating temperature, I also have check the oil 10 to 15 minutes after a long run and even with the engine cold and have noticed that the oil level keep raising above the factory recommended full level mark. However I may be doing something wrong because when I notice that the oil level is over what I believe is the full line mark, after the service is performed the service reports reads that the oil level is normal. Sean put a plan in place to monitor this problem to be able to determine if the engine oil level remains at or above the factory recommended full level mark after 1,000 miles. The service technician marked the drain plug, the oil filter and lock the dipstick to ensure no “oil is getting into the engine”. Excellent idea! However it is my perception and I could be wrong, that the engine management logic or something else could be the problem. I want to thank Sean Richardson for his excellent level of service and professional support. Sean walked the extra mile to help and to look forward to find a solution. I do understand that without a check engine code it is very difficult to troubleshoot unless a campaign or an update becomes available. Joe.

October 07, 2025

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Employee Rating

It was great. Everyone was so nice and helpful. I love my car. Thank you More

by KimSzczepaniak
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Matthew Melino, John Nagle , Randy Pfeifer

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Oct 07, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 02, 2025

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Employee Rating

They set me up with a desk so I could get work done while waiting. Top notch service. More

by josephseaver1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon at service desk

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Oct 02, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 01, 2025

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Employee Rating

No pressure. Very Personal and strait forward negotiations. Very pleased with the Eric and management team. More

by MDSINDON0
Recommend Dealer
Yes

Other Employees Tagged: Eric Finnefrock

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Oct 02, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 03, 2025

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Employee Rating

The salesman and the support staff were so helpful and aware of our needs. They dealt with us in a very professional manner. More

by JEANNEHPROCTOR
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M Trevino

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Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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