Eric Fernandez Cervantes | Page 41

We recently purchased a used car (no warranties) by Mazda of Elk Grove. On the drive home, the engine light went on. Mazda of Elk grove has been nothing but superior in how they handled the issue. They did e of Elk Grove. On the drive home, the engine light went on. Mazda of Elk grove has been nothing but superior in how they handled the issue. They did everything in their might to repair the car, they provided us with a loaner car, offered picking up/dropping off of the cars (we are about 113 Miles away), gave us updates and prognosis, and finally refunded the full amount and took the car back. I would buy from them at any time again and can only recommend this business. Hats off. Thank you to Victor at Elk Grove Customs for excellent repair service. Thank you to Grant Salge and David Greenly for excellent sales service! More

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Eric was a great salesman, he answered all my questions and informed me in detail how the car works. He made my choice easier to make. On a scale, I give him 20 out of 10.. :) and informed me in detail how the car works. He made my choice easier to make. On a scale, I give him 20 out of 10.. :) More

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Great people, nice clean place. 5/5 stars!Eric was very Great people, nice clean place. 5/5 stars! Eric was very helpful and provided a great examination of the vehicle during the test drive. David greenly Great people, nice clean place. 5/5 stars! Eric was very helpful and provided a great examination of the vehicle during the test drive. David greenly was also very helpful. More

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Overall was a good experience. Eric and Antonio helped me though the process and were very accommodating. Eric stayed after-hours untill 11pm finishing up my purchase and I was grateful for his straight forw though the process and were very accommodating. Eric stayed after-hours untill 11pm finishing up my purchase and I was grateful for his straight forwardness. Additionally, it was refreshing to see no dealer shenanigans. A small Doc fee, registration, and tax were the only things I was required to pay for. The finance office was also straight forward and did not try to hustle me. As with any dealership, I recommend doing your own research but my experience was positive. More

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Great job from everyone. Jon Murphy went out of his way to assure a good buying experience. to assure a good buying experience. More

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Nice showroom with a nice waiting room and free water. My sales person was: on time, prepared, transparent, patient, not pushy. Finance : Quick, easy, transparent and not pushy. My sales person was: on time, prepared, transparent, patient, not pushy. Finance : Quick, easy, transparent and not pushy. More

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I recently worked with Eric on buying a new CX5. He went above and beyond getting me a great deal and was always a fantastic communicator. The dealership itself also made me very comfortable and made buying above and beyond getting me a great deal and was always a fantastic communicator. The dealership itself also made me very comfortable and made buying the car an easy and enjoyable experience. More

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Mazda of Elk Grove was very efficient and thorough during the process of leasing a new vehicle. They never tried to upsell any service or products during the transaction. The staff were all incredibly during the process of leasing a new vehicle. They never tried to upsell any service or products during the transaction. The staff were all incredibly friendly and make this process a smooth one More

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Eric was super friendly and went above and beyond to find me the car I was looking for. I felt comfortable and very happy with my purchase. me the car I was looking for. I felt comfortable and very happy with my purchase. More

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Eric was very helpful and explained every aspect of our car purchase throughly. We felt very good driving home in our new car and would happily recommend others to check out this dealership. car purchase throughly. We felt very good driving home in our new car and would happily recommend others to check out this dealership. More

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