Eric Fernandez Cervantes | Page 40

Overall was a good experience. Eric and Antonio helped me though the process and were very accommodating. Eric stayed after-hours untill 11pm finishing up my purchase and I was grateful for his straight forw though the process and were very accommodating. Eric stayed after-hours untill 11pm finishing up my purchase and I was grateful for his straight forwardness. Additionally, it was refreshing to see no dealer shenanigans. A small Doc fee, registration, and tax were the only things I was required to pay for. The finance office was also straight forward and did not try to hustle me. As with any dealership, I recommend doing your own research but my experience was positive. More

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Great job from everyone. Jon Murphy went out of his way to assure a good buying experience. to assure a good buying experience. More

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Nice showroom with a nice waiting room and free water. My sales person was: on time, prepared, transparent, patient, not pushy. Finance : Quick, easy, transparent and not pushy. My sales person was: on time, prepared, transparent, patient, not pushy. Finance : Quick, easy, transparent and not pushy. More

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I recently worked with Eric on buying a new CX5. He went above and beyond getting me a great deal and was always a fantastic communicator. The dealership itself also made me very comfortable and made buying above and beyond getting me a great deal and was always a fantastic communicator. The dealership itself also made me very comfortable and made buying the car an easy and enjoyable experience. More

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Mazda of Elk Grove was very efficient and thorough during the process of leasing a new vehicle. They never tried to upsell any service or products during the transaction. The staff were all incredibly during the process of leasing a new vehicle. They never tried to upsell any service or products during the transaction. The staff were all incredibly friendly and make this process a smooth one More

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Eric was super friendly and went above and beyond to find me the car I was looking for. I felt comfortable and very happy with my purchase. me the car I was looking for. I felt comfortable and very happy with my purchase. More

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Eric was very helpful and explained every aspect of our car purchase throughly. We felt very good driving home in our new car and would happily recommend others to check out this dealership. car purchase throughly. We felt very good driving home in our new car and would happily recommend others to check out this dealership. More

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Amazing service from the salesman Eric. Felt comfortable without the pushing of most dealers. Would recommend to anyone looking for a new or used vehicle! Thank you! without the pushing of most dealers. Would recommend to anyone looking for a new or used vehicle! Thank you! More

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The process was fine, typical dealership in the elk grove ato mall, had a car we liked in stock, toyota Rav4 was our other option ato mall, had a car we liked in stock, toyota Rav4 was our other option More

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Disappointed in the customer service that was given to us. The stickers on the car had both the incorrect year and price. When asked to honor the price on the sticker, the manager did not want to honor or us. The stickers on the car had both the incorrect year and price. When asked to honor the price on the sticker, the manager did not want to honor or negotiate, per their mistake. Was hoping to make this the first of many visits at this dealership, however we will not return. More

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