Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 42

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
428 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

428 Reviews

Write a Review

428 Reviews of Eric Fernandez Cervantes

June 06, 2021

Dealership Rating
Employee Rating

Amazing service from the salesman Eric. Felt comfortable without the pushing of most dealers. Would recommend to anyone looking for a new or used vehicle! Thank you! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Mazda of Elk Grove responded

Ashley, Thank you for the 5-stars! We appreciate you giving us the opportunity to earn your business. I'm glad Eric delivered amazing customer service. If you need anything, we are just one call away. Happy motoring!

June 06, 2021

Dealership Rating
Employee Rating

The process was fine, typical dealership in the elk grove ato mall, had a car we liked in stock, toyota Rav4 was our other option More

by Oldguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Jun 07, 2021

Mazda of Elk Grove responded

Thank you for the positive review of your time with us! I'm happy we had the car you liked in stock. If you need anything, don't hesitate to reach out. Happy motoring!

June 06, 2021

Dealership Rating
Employee Rating

Disappointed in the customer service that was given to us. The stickers on the car had both the incorrect year and price. When asked to honor the price on the sticker, the manager did not want to honor or More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julian Gonzalez , Jarell Boyd

Jun 07, 2021

Mazda of Elk Grove responded

KJ, This is Grant Salge, General Sales Manager here. I sincerely apologize for the human error on the pricing and window stickers. It appears we incorrectly priced the vehicle in question and I've alerted our teams to give this the attention and detail they need. We truly value your business and your time and again my deepest apologies for this mistake on our end. If there are any further questions, please don't hesitate to reach out to me directly at 916-405-5083

June 04, 2021

Dealership Rating
Employee Rating

Thank you to everyone at Elk Grove Mazda- especially Eric and Hesam- for helping me buy my daughter's 2018 CX-5. I just love it! More

by Becky I
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Jun 07, 2021

Mazda of Elk Grove responded

Becky, It was a pleasure serving you! I'm happy to know Eric and Hesam were good help. If you need anything, we are one call away. Happy motoring!

June 04, 2021

Dealership Rating
Employee Rating

Great experience and Eric was a wonderful salesman, very helpful! He was very attentive and answered all of my questions. Definitely recommend him to anyone searching to buy a car! More

by Paulina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Jun 07, 2021

Mazda of Elk Grove responded

Paulina, Thank you for the 5-star review of your time with Eric! I'm thrilled he was attentive and helpful. Wishing you many happy and healthy miles on the road.

May 31, 2021

Dealership Rating
Employee Rating

My whole experience with Mazda of Elk Grove was great! From the moment we called to ask about the car we wanted, Eric was extremely helpful and informative! The buying process was very smooth and quick. More

by doublm40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Jun 01, 2021

Mazda of Elk Grove responded

Thank you for this outstanding 5-star review of your experience with Eric! I'm happy to know he was extremely helpful and informative. If you have any more questions, don't hesitate to reach out to us!

May 30, 2021

Dealership Rating
Employee Rating

Great car buying experience... it was a last minute trip since I don't have a lot of time but needed a car. I filled out the financing form online and they called me within 10 minutes to see if I had time More

by Kasidf18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Jun 01, 2021

Mazda of Elk Grove responded

Thank you for taking the time to leave this 5-star review! I'm glad to know everyone was pleasant and easy to work with. We hope you'll come and see us again sometime!

May 28, 2021

Dealership Rating
Employee Rating

Eric helped us out with everything from start to finish with great customer service and willingness to find us the right fit and just what we were looking for. More

by Cristovelasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Mazda of Elk Grove responded

It was a pleasure serving you! We just love helping our clients find the right fit. If you need anything, don't hesitate to reach out to us. Wishing you many happy and healthy miles on the road!

May 28, 2021

Dealership Rating
Employee Rating

Eric was great! He stuck by me for a month or so while I made a final decision. He kept in touch, answered my questions, and made a seamless and pleasant transaction. I appreciate him! More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Mazda of Elk Grove responded

Brenda, It was a pleasure serving you! I'm glad Eric was communicative and helpful. If you have any more questions, we are one call away. Happy motoring!

May 21, 2021

Dealership Rating
Employee Rating

Eric Fernandez was extremely helpful and did a wonderful job communicating with me. He consistently updated me over the phone and was always very friendly! He gave me a great price on my new car and even de More

by marinad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

May 24, 2021

Mazda of Elk Grove responded

Thank you for the 5-star review! We just love making the process as smooth as possible for our clients. Wishing you many happy and healthy miles on the road!

...
42

Dealership Inventory (183 Vehicles)

2026 Mazda Mazda3
new
Soul Red Crystal Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-90 PHEV car, priced at $53,013
2026 Mazda CX-90 PHEV
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
2026 Mazda CX-50
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda MX-5 Miata car, priced at $38,007
2026 Mazda MX-5 Miata
new
Jet Black Mica exterior
Automatic
Rear-wheel Drive
2026 Mazda CX-50 Hybrid
new
Jet Black Mica exterior
AWD
2026 Mazda CX-50 Hybrid
new
Polymetal Gray Metallic exterior
AWD