Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 42

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
421 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

421 Reviews

Write a Review

421 Reviews of Eric Fernandez Cervantes

May 28, 2021

Dealership Rating
Employee Rating

Eric helped us out with everything from start to finish with great customer service and willingness to find us the right fit and just what we were looking for. More

by Cristovelasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Mazda of Elk Grove responded

It was a pleasure serving you! We just love helping our clients find the right fit. If you need anything, don't hesitate to reach out to us. Wishing you many happy and healthy miles on the road!

May 28, 2021

Dealership Rating
Employee Rating

Eric was great! He stuck by me for a month or so while I made a final decision. He kept in touch, answered my questions, and made a seamless and pleasant transaction. I appreciate him! More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Mazda of Elk Grove responded

Brenda, It was a pleasure serving you! I'm glad Eric was communicative and helpful. If you have any more questions, we are one call away. Happy motoring!

May 21, 2021

Dealership Rating
Employee Rating

Eric Fernandez was extremely helpful and did a wonderful job communicating with me. He consistently updated me over the phone and was always very friendly! He gave me a great price on my new car and even de More

by marinad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

May 24, 2021

Mazda of Elk Grove responded

Thank you for the 5-star review! We just love making the process as smooth as possible for our clients. Wishing you many happy and healthy miles on the road!

May 12, 2021

Dealership Rating
Employee Rating

Mazda of Elk Grove is fantastic! I have never been disappointed going there, whether for service or to lease a new Mazda! I just leased by third vehicle from Elk Grove Mazda and each time has been sup More

by lauren.i
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard , HESAM GHAFFARI, Garrett Oxnaes

May 14, 2021

Mazda of Elk Grove responded

Lauren, Thank you for taking the time to leave this 5-star review! We love working with repeat clients and truly appreciate you giving us the opportunity to earn your business. If you need anything, we are one call away. Happy motoring!

May 06, 2021

Dealership Rating
Employee Rating

Eric was super friendly and knowledgeable. I have honestly had other brand car for 8 years. Eric made it so easy after explaining all the features and quality of things that comes along. Made a very More

by Nehabehal123
Recommend Dealer
Yes
May 07, 2021

Mazda of Elk Grove responded

Thank you for taking the time to leave this positive review of your experience with Eric! I'm happy to know he made the car buying process easy and stress-free. We truly value you as a client and hope you'll come and see us again soon.

May 04, 2021

Dealership Rating
Employee Rating

Very professional and accommodating. It was a nice experience dealing with amazing people like Erik. Very helpful, friendly, a lot of patience. Thank you Elk Grove. More

by Maldita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Mazda of Elk Grove responded

Maldita, Thank you for the 5-stars! I'm happy to know Erik was so professional and accommodating, We truly value you as a client and look forward to the relationship ahead!

May 03, 2021

Dealership Rating
Employee Rating

Eric did great he help us a lot... he help us all the way through the process and answer all the questions that we had.. great service all around. More

by Cesar
Recommend Dealer
Yes
May 03, 2021

Mazda of Elk Grove responded

Cesar, Thank you for the 5-star review of your time with Eric! I'm happy to know he was helpful throughout the entire process. If you have any more questions, we are just one call away. Happy motoring!

May 01, 2021

Dealership Rating
Employee Rating

My experience at Mazda Elk Grove was nothing short of amazing. Eric was a great help & did an amazing job taking care of our car needs! More

by Deonnalogan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

May 03, 2021

Mazda of Elk Grove responded

Thank you for the positive review of your experience with Eric! We are thrilled to know you had such an amazing time. If you need anything, don't hesitate to reach out to us. Happy motoring!

April 27, 2021

Dealership Rating
Employee Rating

Antonio was great! He had someone else assist us once the car was ready as he was busy. The person who took over was in a rush and did not take the time to explain all of the car features. More

by Soniucvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Burke, Vu Huynh, Antonio Salas, Taylor Schacher

Apr 27, 2021

Mazda of Elk Grove responded

Thank you for taking the time to share your positive experience with Antonio. We appreciate your feedback and would like to welcome you back or get on a video call to explain any features you have questions about. We want you to feel comfortable with all the features as there are many, please feel free to call Antonio or reach out to Grant Salge our General Sale Manager at 916-405-5068 to get something scheduled.

April 20, 2021

Dealership Rating
Employee Rating

He was friendly and straight forward. He helped me by a quality car within my budget. He was only looking for a way to help and pointed me in the right direction. 10/10 service would recommend Eric to anyo More

by Nick.flores993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Mazda of Elk Grove responded

Nick, Thank you for the 5-star review of your experience with Eric. I'm happy to know he was friendly and straightforward. We hope you'll come and see us again soon. Happy motoring!

...
42

Dealership Inventory (194 Vehicles)

2026 Mazda Mazda3
new
Ceramic Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-90 PHEV car, priced at $52,976
2026 Mazda CX-90 PHEV
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
2026 Mazda Mazda3
new
Machine Gray Metallic exterior
Automatic
Front-wheel Drive
2026 Mazda MX-5 Miata
new
Jet Black Mica exterior
Automatic
Rear-wheel Drive
2026 Mazda Mazda3
new
Deep Crystal Blue Mica exterior
Automatic
Front-wheel Drive
2026 Mazda CX-30
new
Snowflake White Pearl exterior
Automatic
All-wheel Drive