Eric Fernandez Cervantes | Page 4

It wasn't bad ,but it was disappointing buying my first new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of th new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of that they made me come back the following day to sign forgotten form. It was very inconvenient since I'm very busy. An apology or a comp would have been appreciated. More

by joseecampos Verified Customer Verified Customer

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The dealership was easy to work with and the employees were nice, and they gave me a very fair price which I was appreciative of. were nice, and they gave me a very fair price which I was appreciative of. More

by MIRANDA Verified Customer Verified Customer

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Eric was helpful and friendly. He made it easy to test drive and buy a car I was interested in. He made it easy to test drive and buy a car I was interested in. More

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Eric and the entire team created a no-pressure environment. We had a good experience at Mazda of Elk Grove. environment. We had a good experience at Mazda of Elk Grove. More

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This was our first time at this dealership. Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly re Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly recommend this location to others! Thank you. More

by SHANASELISE Verified Customer Verified Customer

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Eric was exactly what I hoped for in shopping for a car. My previous experience with other dealerships were awful, Eric listened, found me what I wanted and helped me get it out the door for what I could sp My previous experience with other dealerships were awful, Eric listened, found me what I wanted and helped me get it out the door for what I could spend. As professional as it gets, and a kind person. More

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"Eric was an absolute pleasure to work with! He was knowledgeable, patient, and never pushy. He listened to exactly what I wanted. The whole process was smooth and transparent. Highly recommend He was knowledgeable, patient, and never pushy. He listened to exactly what I wanted. The whole process was smooth and transparent. Highly recommend — 10/10 experience!" More

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The porocess was fine and representativs were nice. What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it wa What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it was check, the levels were low. The rep said he would check to see if its okay, then stated he is going to go and drive the vehicle to get to topped off. He brought it back saying it was done but when I got home with the vehicle and had my husband check, it wasn't topped off at all and the levels were exactly the same. So either the service department lied and said they did or the Sales rep did. Either way, that's a horrible way of conducting business. They also pre install every vehicle with a way point GPS tracker and tried to make us pay $1000 more to activate the device through them because they put it on the car. More

by CMA25 Verified Customer Verified Customer

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Eric was such a great person to work with! If you ever visit Mazda Elk Grove, please ask for him. He’s very professional and not at all pushy. I felt so comfortable throughout the whole proces If you ever visit Mazda Elk Grove, please ask for him. He’s very professional and not at all pushy. I felt so comfortable throughout the whole process. This is my first car, and I’ve been getting excellent service. Thanks again, Eric! More

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Asking for Eric when you are looking for at Mazda Elk Grove ! He is fast, patient and takes care of customers a lot! Everything simples and quick process! They committed everything they said and explain Grove ! He is fast, patient and takes care of customers a lot! Everything simples and quick process! They committed everything they said and explain all things to make sure you understand before buying ! Great dealership and all employees ! More

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