Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 20

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
416 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

416 Reviews

Write a Review

416 Reviews of Eric Fernandez Cervantes

July 19, 2023

Dealership Rating
Employee Rating

Eric was very helpful and he was very attentive. Made sure all our questions got answered More

by CX-90 fam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

Mazda of Elk Grove responded

Thank you so much for the compliment. We look forward to fostering a wonderful relationship for many years to come. Welcome to the Family.

July 14, 2023

Dealership Rating
Employee Rating

Vanessa and Eric were great and got everything done extremely quickly. They were transparent with everything and had no issues with explaining the different trims and prices! Super friendly and absolut More

by MaryLM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez , David Bayan

Jul 14, 2023

Mazda of Elk Grove responded

Mary, Thank you so much for sharing your 5-star review of your experience working with Vanessa and Eric! Wea re so happy that they were able to show you just how easy and quick the car-buying process can be. Welcome to the Mazda family!

July 12, 2023

Dealership Rating
Employee Rating

Eric was great! He was very helpful and friendly. He definitely made the car buying experience a great one! More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez

Jul 13, 2023

Mazda of Elk Grove responded

Jon, Thank you for taking the time to share your 5-star review of your experience working with Eric! We love him just as much as you do. We just love working hard to give our clients the best service and deals. We wish you many happy miles. Welcome to the Mazda family!

July 07, 2023

Dealership Rating
Employee Rating

Jaik is a hilarious dedicated employee who is passionate about cars and has a wealth of knowledge. He goes above and beyond to ensure that you're comfortable all the while juggling multiple tasks. More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo, Jaik Willmon, Danny

Jul 10, 2023

Mazda of Elk Grove responded

James, Thank you for taking the time to share your positive review with us! We are so glad to hear that Jaik was able to go above and beyond for you. It's so important to us to give our clients the best service from beginning to end. We look forward to seeing you in a couple of months for your included first oil change!

July 07, 2023

Dealership Rating
Employee Rating

I would definitely recommend Eric. Not only did we get a great deal, he was very easy to work with and made the process simple and fast. More

by kauyong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2023

Mazda of Elk Grove responded

You are so kind! Thank you for sharing your 5-star review of your experience working with Eric. We are so glad that he was able to show you just how simple and fast the car-buying process can be. We look forward to seeing you in a couple of months for your included oil change!

June 30, 2023

Dealership Rating
Employee Rating

Mazda elk grove was the only dealership(those we visited) in Elk grove that attended our requests and what we want in a car, other dealership in the area did not even let us inside their showroom all the ne More

by vr06
Recommend Dealer
Yes
Jul 03, 2023

Mazda of Elk Grove responded

Thank you so much for your 5-star review. We are so happy that our team was able to give you such great service. It's so important to take care of our clients and give them the best service. We truly value you and your business with us!

June 30, 2023

Dealership Rating
Employee Rating

Mazda of Elk Grove has an amazing team that makes you feel appreciated as a customer. It’s because of several years of great experience with the entire Service Dept that I returned to Mazda of Elk Grove More

by Katie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Mazda of Elk Grove responded

Katie, Thank you so much for taking the time to share your 5-star review. We are so glad that Eric and Diana were able to help you and give you such great customer service. We know buying a car can be stressful, but we are so glad that you were able to experience just how stress-free it can be. Wishing you many happy miles!

June 27, 2023

Dealership Rating
Employee Rating

Eric, along with the rest of the dealership team, was amazing. He was very patient and answered any questions I had. He made the car buying experience stress-free. More

by dayz
Recommend Dealer
Yes
Jun 28, 2023

Mazda of Elk Grove responded

You are so kind! Thank you for taking the time to share your 5-star review with us. We are so glad that Eric was able to answer all of your questions and help make your car buying experience stress-free. We truly appreciate you and your business with us!

June 26, 2023

Dealership Rating
Employee Rating

Great selection and very fair prices. Very neat and clean. The only negative was the long wait for finance. I would purchase from here again without reservation. More

by 5fennels
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Mazda of Elk Grove responded

Thank you for sharing your positive review with us! We are so happy that you enjoyed your time working with our team. We do apologize for any long wait times and any inconvenience it may have caused you. Know that your feedback is important to us and we will share it with our management team to use a learning experience to get us to 5-stars next time.

June 21, 2023

Dealership Rating
Employee Rating

very nice and humble Eric give us the best experience at mazda Elk grove Thanks More

by Mahafmahaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2023

Mahafmahaf responded

great experience

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