Eric Axford

This dealership is great. Both Ricardo and Allen (sp) are always of great help explaining all that is going on from small repairs to heavy duty surgery. I love VW vehicles s Both Ricardo and Allen (sp) are always of great help explaining all that is going on from small repairs to heavy duty surgery. I love VW vehicles so for sure will purchase my next one from you guys !!! Hoping my Beetle will last for a long time but will be there when the time comes !!! More

by rodrigo.puravida Verified Customer Verified Customer

Report | Print

Always very professional and helpful, with no surprises to the bill. The annual service was prompt and efficient. to the bill. The annual service was prompt and efficient. More

by Merileechapin76 Verified Customer Verified Customer

Report | Print

Did a great job updating the ID for works wonderfully on the Tesla superchargers great to have access. Save some money. Makes Travel much easier. We need cars they don’t burn things to keep the world habit the Tesla superchargers great to have access. Save some money. Makes Travel much easier. We need cars they don’t burn things to keep the world habitable More

by 42.combo_space Verified Customer Verified Customer

Report | Print

Service was fine and I returned to the shop for diagnostic to be cleared when car started and then quit. Car was fine after that and parts were ordered for another issue. Thanks for oiling the crea diagnostic to be cleared when car started and then quit. Car was fine after that and parts were ordered for another issue. Thanks for oiling the creaky driver’s door. More

by SUSANJTOMS Verified Customer Verified Customer

Report | Print

It was as good as expected and maybe better than I I I I expected expected More

by ???!?$ Verified Customer Verified Customer

Report | Print

Alan and Eric were efficient , knowledgeable and helpful. . They coordinated effectively with the insurance company and pushed the job through a mountain of paperwork. . They coordinated effectively with the insurance company and pushed the job through a mountain of paperwork. More

by FARAJEKHARSA Verified Customer Verified Customer

Report | Print

I am very happy with the level of professionalism and courtesy that was offered with a free rental car courtesy that was offered with a free rental car More

by snicol60 Verified Customer Verified Customer

Report | Print

I always feel cared for when I bring my VW to Herman Cook Encinitas. Eric and his team always look after me and my Golf. Encinitas. Eric and his team always look after me and my Golf. More

by trish_pullara Verified Customer Verified Customer

Report | Print

Good service and efficient. Only issue is one of the recalls couldn't get resolved due to lack of parts. Only issue is one of the recalls couldn't get resolved due to lack of parts. More

by guarddon Verified Customer Verified Customer

Report | Print

Took care of the problem quickly and got us on our way in a very friendly way a very friendly way More

by MDENGLER Verified Customer Verified Customer

Report | Print