Eric Austin
Eric Austin at Dick’s CJDR of Wilsonville
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Eric Austin

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.7
11 Reviews
4.7

11 Reviews

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11 Reviews of Eric Austin

September 18, 2024

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Dealership did a great job servicing my 2022 RAM Rebel. I highly recommend them for your service needs. More

by gmjmccarty
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Recommend Dealer
Yes

September 09, 2024

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Everyone was friendly and helpful. The lobby was spacious, clean and had comfortable seating and they got me in and out in a reasonable amount of time. More

by maur6552
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Recommend Dealer
Yes
Sep 11, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville to be friendly and helpful. It’s great to know that you appreciated our clean and spacious lobby, as well as the efficiency of your visit. I look forward to seeing you again next time! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 09, 2024

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Things looking good we’ll see when service is complete. If things said come true great. More

by snimrod
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Recommend Dealer
Yes
Sep 11, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your review! I'm glad to hear that things are looking good so far. I appreciate your patience and trust in Dick's Chrysler Jeep Dodge of Wilsonville as we complete your service. Please feel free to reach out if you have any questions or need assistance while you wait. I look forward to providing you with a great experience! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 03, 2024

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My experience with you service department has always been a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. More

by Mike
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Recommend Dealer
Yes
Sep 05, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with our service department at Dick's Chrysler Jeep Dodge of Wilsonville have been pleasant and enjoyable. Our team strives to provide friendly and helpful service, and it's great to know we are meeting your expectations. We appreciate your support and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 29, 2024

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Had an issue on my Ram 2500. Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% More

by Howardrmje
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Recommend Dealer
Yes

Other Employees Tagged: Drew Pierce, Angel Jimenez , Andrew Alexandre

Sep 04, 2024

Dick’s CJDR of Wilsonville responded

Thank you, Howard, for your fantastic review! I'm thrilled to hear that we provided you with exceptional service for your Ram 2500. Your satisfaction is our top priority, and it’s wonderful to know that their attention to detail made such a positive impact on your experience at Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your advocacy and look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 28, 2024

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The team at Wilsonville are very knowledgeable and professional. They explained what they were going to do, did what they said, and all in a timely manner. I am very appreciative of the friendly staff More

by IGOTMOVIES
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Recommend Dealer
Yes
Aug 30, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our knowledgeable and professional team at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your kind words about our friendly staff and look forward to welcoming you back again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 21, 2024

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Very courteous and efficient. They did it in a very timely fashion. Awesome dealer thank you More

by arcadiosalinas
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Recommend Dealer
Yes
Aug 24, 2024

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear that you found Dick's Chrysler Jeep Dodge of Wilsonville to be courteous and efficient. Your satisfaction is our priority, and we look forward to helping you again in the future. Thanks for choosing us! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 20, 2024

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My truck is going into regeneration mode 3 times a tank of fuel. I used to regen every 4-5 tanks of fuel. The service dept. checked it out and had no codes. Not allowed to do anything more. My fuel milage More

by bob2hyd
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Recommend Dealer
No
Aug 22, 2024

Dick’s CJDR of Wilsonville responded

Valued customer, we see that our dealerships Service Manager has reached out to you personally and is working with you directly to resolve your issues. We value you and truly appreciate you reaching out and letting us know how we can improve. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 15, 2024

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New management is really great, service was quick and I didn’t feel pressured. We will be back for future service. More

by Nancyjhbrooks
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Recommend Dealer
Yes
Aug 15, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback, Nancy! We're thrilled to hear that you had a great experience with our new management and found our service quick and pressure-free. I will share your kind words with our team and we look forward to welcoming you back for your future service at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

Aug 15, 2024

Nancyjhbrooks responded

Great service team- I walked in and was greeted right away. The employees were smiling and laughing which made me feel welcomed. We will be back and I will recommend this dealership to everyone.

August 10, 2024

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Employee Rating

Eric was easy and pleasant to work with while my vehicle needed major repairs. He was able to complete the job before a scheduled cross country move. More

by Viviana
Recommend Dealer
Yes
Aug 13, 2024

Dick’s CJDR of Wilsonville responded

Thank you, Viviana, for your wonderful review! We appreciate your kind words about your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that Eric made the repairs smooth and timely for your cross-country move. We hope to see you again in the future! Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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