Eric Austin
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
11 Reviews
Write a Review11 Reviews of Eric Austin
September 09, 2024
Everyone was friendly and helpful. The lobby was spacious, clean and had comfortable seating and they got me in and out in a reasonable amount of time. The lobby was spacious, clean and had comfortable seating and they got me in and out in a reasonable amount of time. More
September 03, 2024
My experience with you service department has always been a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. More
Other Employees Tagged: Drew Pierce, Tyler George, Angel Jimenez, Kylie Lima
August 29, 2024
Had an issue on my Ram 2500. Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% satisfied). Their concern and attention to detail has made me an advocate for Dick"s CJDR of Wilsonville service Dept. I truly felt that I had won the Golden Ticket for service. More
Other Employees Tagged: Drew Pierce, Angel Jimenez , Andrew Alexandre
August 28, 2024
The team at Wilsonville are very knowledgeable and professional. They explained what they were going to do, did what they said, and all in a timely manner. I am very appreciative of the friendly staff professional. They explained what they were going to do, did what they said, and all in a timely manner. I am very appreciative of the friendly staff, and I will be back. More
August 20, 2024
My truck is going into regeneration mode 3 times a tank of fuel. I used to regen every 4-5 tanks of fuel. The service dept. checked it out and had no codes. Not allowed to do anything more. My fuel milage of fuel. I used to regen every 4-5 tanks of fuel. The service dept. checked it out and had no codes. Not allowed to do anything more. My fuel milage is 1-2 mph less than normal when in regen mode. For the DPF to be sooting up that fast (70-120 miles) The emissions must be high. Filed a complaint with RAM about 1 Month ago, Haven't heard anything from the dealer or RAM. It was the dealer that suggested I file a complaint. Would have liked some follo More
August 15, 2024
New management is really great, service was quick and I didn’t feel pressured. We will be back for future service. didn’t feel pressured. We will be back for future service. More
Other Employees Tagged: Drew Pierce, Tyler George, Angel Jimenez, Kylie Lima