Emmanuel Vazquez
Emmanuel Vazquez at Fort Myers INFINITI
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Emmanuel Vazquez

Service Manager

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Emmanuel Vazquez

November 07, 2024

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Employee Rating

They don't know how to give you an answer to your problems, they are not professional in their work. More

by aneudydecena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2024

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (888) 690-3484 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

October 21, 2024

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Rick Libby @ Fort Myers INFINITI has been my Service Advisor for almost 5 years. I never have to worry about my Q70S sedan. Rick lets me know what I need and when to do it. He makes sure that my INFINIT More

by WALTERPD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

September 29, 2024

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Employee Rating

Staff is always friendly and helpful. They provide world class service. Facilities are always clean. More

by DOCMABELLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren

Oct 02, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

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Excellent staff and service all of the time, highly recommended to anyone who’s in the market for a new or certified car or suv. More

by Gienozzo
Service Price Transparency
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Recommend Dealer
Yes
Sep 21, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

September 11, 2024

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Employee Rating

I love working with everyone at the Ft Myers infinity team. Zach is great with coordinating the services. Adrianna does a wonderful job of coordinating transportation. Manny helped me understand what rep More

by DOCMABELLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren

Sep 13, 2024

Fort Myers INFINITI responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

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Employee Rating

Took very good care of my car. Fixed it's problems and the service manager is awesome to work with and wants to make sure everything is fixed and that your happy. I won't go anywhe More

by Hicks.bambi62
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren

Jun 27, 2024

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 17, 2024

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Employee Rating

My car was checked in quickly and service completed within the time frame I was given. I have been using Ft Myers Infiniti for 5 years and always will. Rick the service manager was great! More

by rickkayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Walter Dolan

May 19, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 09, 2024

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Employee Rating

Fort Myers Infiniti always goes above and beyond when it comes to servicing my vehicle. This is my 4th vehicle with them and when ever a problem arises, they take care of all my needs and excel my expectati More

by Nate.edwards2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 03, 2024

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Employee Rating

Service advisor Zack was great, I scheduled my appointment and my issue was resolved same day. Great service from technicians and Zack. More

by bakerrandy1217
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Apr 05, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

December 02, 2023

Dealership Rating
Employee Rating

This Infinity dealer is Amazing! ! At the service department from the Management Mr. Manny to my sales Rep Zach who is always available and on Point. More

by ellielopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren , Manny service Manager 💯

Dec 04, 2023

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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