Rick Libby

Staff friendly and courteous. Work performed in a timely manner. Zach my advisor kept me informed of work being performed. Overall great dealership!! Work performed in a timely manner. Zach my advisor kept me informed of work being performed. Overall great dealership!! More

Print

The service was great. Ed was on point and date but he had to do for my car. I appreciate it. The courtesy was 100%. Thank you Ed Ed was on point and date but he had to do for my car. I appreciate it. The courtesy was 100%. Thank you Ed More

Print

Zac and Mr Brooks are the best. You’re entire service dept is outstanding. Every time I’ve been there they are extremely professional and honest. You’re entire service dept is outstanding. Every time I’ve been there they are extremely professional and honest. More

Print

I had an exceptional experience with Fort Myers INFINITI! From the moment I arrived, the level of professionalism, customer service, and attention to detail was outstanding. What truly made my experience From the moment I arrived, the level of professionalism, customer service, and attention to detail was outstanding. What truly made my experience stand out, however, was my service advisor, Zach Irwin. Zach went above and beyond to make sure everything was handled smoothly and that I was completely satisfied. His professionalism, genuine friendliness, attentiveness, and commitment to customer satisfaction were truly impressive. It’s refreshing to deal with someone who genuinely cares about the customer and takes pride in providing exceptional service. Zach made me feel valued and appreciated, not just like another customer bringing in a vehicle for service. The entire service department deserves recognition for a job well done, but Zach is the reason this experience deserves more than five stars! He’s a tremendous asset to Fort Myers INFINITI and exactly the kind of person who builds lasting relationships and earns customer loyalty. Thank you, Zach, and the entire Fort Myers INFINITI team, for an outstanding experience! I highly recommend this dealership, and especially Zach, to anyone who values exceptional service and being treated with genuine care and respect. More

Print

The service department there is fantastic Ed in service. It's great to work with. I'm just very knowledgeable It's great to work with. I'm just very knowledgeable More

Print

Zach was great. quick diagnosis and timely resolution with lots of communication throughout the process. quick diagnosis and timely resolution with lots of communication throughout the process. More

Print

My technical advisor from the start when I pulled my car in and told him what my problem was he was very call Jolene. He looked for alternatives to help me get the sensor light fixed in my car.🌴 in and told him what my problem was he was very call Jolene. He looked for alternatives to help me get the sensor light fixed in my car.🌴 More

Print

Execellent and professional attention, clean site, great job, and offer snacks and water, I appreciate your attention. job, and offer snacks and water, I appreciate your attention. More

Print

The Infiniti of Fort Myers service department is the best in comparison to all luxury car service departments in Fort Myers. Zack is informative and follows through with communication both in writing and usi in comparison to all luxury car service departments in Fort Myers. Zack is informative and follows through with communication both in writing and using technology. I’ve also had success with Jenna in the past who replaced Rick who was there for many many years. I just wish Infiniti as a corporation would upgrade the changes in the models to keep up with the times. There is so little change between a 2024 and 2026. It is very sad and concerning for the future. More

Print

dealership is great good people very friendly they take care of my suv very happy with everything care of my suv very happy with everything More

by lucille drew Verified Customer Verified Customer

Print