Zach Irwin

Staff friendly and courteous. Work performed in a timely manner. Zach my advisor kept me informed of work being performed. Overall great dealership!! Work performed in a timely manner. Zach my advisor kept me informed of work being performed. Overall great dealership!! More

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Once again I had a problem on a Friday with a screw in my tire and I called the dealership to see if I could get my tire repaired. They got me right in and even accommodated getting my service done that was tire and I called the dealership to see if I could get my tire repaired. They got me right in and even accommodated getting my service done that was coming up soon. Zachary the service representative is the best and I was out the door in less than 2 hours! Excellent and professional service provided as always! More

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Zac and Mr Brooks are the best. You’re entire service dept is outstanding. Every time I’ve been there they are extremely professional and honest. You’re entire service dept is outstanding. Every time I’ve been there they are extremely professional and honest. More

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A very clean facility and friendly professional staff. Easy to make an appointment for service Easy to make an appointment for service More

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I had an exceptional experience with Fort Myers INFINITI! From the moment I arrived, the level of professionalism, customer service, and attention to detail was outstanding. What truly made my experience From the moment I arrived, the level of professionalism, customer service, and attention to detail was outstanding. What truly made my experience stand out, however, was my service advisor, Zach Irwin. Zach went above and beyond to make sure everything was handled smoothly and that I was completely satisfied. His professionalism, genuine friendliness, attentiveness, and commitment to customer satisfaction were truly impressive. It’s refreshing to deal with someone who genuinely cares about the customer and takes pride in providing exceptional service. Zach made me feel valued and appreciated, not just like another customer bringing in a vehicle for service. The entire service department deserves recognition for a job well done, but Zach is the reason this experience deserves more than five stars! He’s a tremendous asset to Fort Myers INFINITI and exactly the kind of person who builds lasting relationships and earns customer loyalty. Thank you, Zach, and the entire Fort Myers INFINITI team, for an outstanding experience! I highly recommend this dealership, and especially Zach, to anyone who values exceptional service and being treated with genuine care and respect. More

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The service department there is fantastic Ed in service. It's great to work with. I'm just very knowledgeable It's great to work with. I'm just very knowledgeable More

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Service was superb. ..Zach kept me abreast of what was going on...and Chris talked me thru what he found and how he resolved the issue. ..Zach kept me abreast of what was going on...and Chris talked me thru what he found and how he resolved the issue. More

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Zach was great. quick diagnosis and timely resolution with lots of communication throughout the process. quick diagnosis and timely resolution with lots of communication throughout the process. More

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Fort Myers Xfinity service department has exceeded my expectations. Listen to my issue routed me to the 24 x 7 towing assistance. Contact me immediately when the car arrived to obtain information about w expectations. Listen to my issue routed me to the 24 x 7 towing assistance. Contact me immediately when the car arrived to obtain information about what was going wrong kept me in the loop as they diagnosed and corrected the issue finally dropped the car off at my residence. Very very impressed so far with this car that I have owned only six months. More

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Bought out of state. Picked me up at the airport and had me out with my new vehicle quickly! Great to work with! Picked me up at the airport and had me out with my new vehicle quickly! Great to work with! More

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