Zach Irwin

I took my car in for an oil change and was told that I need a new motor. I looked at options for purchasing a new car and trading mine in. They told me that I was approved but I declined. Since then, I'm need a new motor. I looked at options for purchasing a new car and trading mine in. They told me that I was approved but I declined. Since then, I'm still driving my my current Infiniti and despite me not purchasing a new vehicle, I keep receiving information from the dealership about my new car purchase. I did not purchase a new card. I contacted the dealership because I was concerned about fraud. I thought perhaps someone opened an account in my name. They didn't even look into it. Today. I just received another. Thank you for your purchase email which prompted me to this survey. More

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The Infiniti of Fort Myers service department is the best in comparison to all luxury car service departments in Fort Myers. Zack is informative and follows through with communication both in writing and usi in comparison to all luxury car service departments in Fort Myers. Zack is informative and follows through with communication both in writing and using technology. I’ve also had success with Jenna in the past who replaced Rick who was there for many many years. I just wish Infiniti as a corporation would upgrade the changes in the models to keep up with the times. There is so little change between a 2024 and 2026. It is very sad and concerning for the future. More

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My car had a recall and, Ed, in the service department contacted me to let me know that they would make it very convenient for me to get my car checked. They drove to my work, picked up my car and left contacted me to let me know that they would make it very convenient for me to get my car checked. They drove to my work, picked up my car and left me a beautiful new loaner. They checked my car, washed it, vacuum it and returned it the next day after determining my car did not have any engine issues. The communication was great and they made it super easy to get my car checked. The drivers were friendly and helpful. I would highly recommend this dealership and their service department. More

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dealership is great good people very friendly they take care of my suv very happy with everything care of my suv very happy with everything More

by lucille drew Verified Customer Verified Customer

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The Best friendliest service I ever had. Very good technicians and car advisors that are honest about what the car needs. Very good technicians and car advisors that are honest about what the car needs. More

by dirche6 Verified Customer Verified Customer

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good service but it took a little longer this time. Rick is always very good Rick is always very good More

by CARLOS88 Verified Customer Verified Customer

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Great friendly service. Always a good experience. Very thorough, takes time to explain detailed information about the service. Always a good experience. Very thorough, takes time to explain detailed information about the service. More

by mcdonald.iris419 Verified Customer Verified Customer

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The service was fantastic. Smooth process in and out. My representative kept me in the loop during my appointment. Smooth process in and out. My representative kept me in the loop during my appointment. More

by marla Verified Customer Verified Customer

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Excellent service that was prompt and efficient. No complaints at this time. Will return for all service needs No complaints at this time. Will return for all service needs More

by Dcroku Verified Customer Verified Customer

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Made an appointment, promptly met on appointment date and time. Preventative maintenance completed including a car wash and I was on my way home in very short order. time. Preventative maintenance completed including a car wash and I was on my way home in very short order. More

by ray011254 Verified Customer Verified Customer

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