52 Reviews
Write a ReviewDealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
52 Reviews of Emma Urquia
January 19, 2026
Kody gave a good deal. It would have been helpful to have had an idea of how long we had to wait for the car to be ready. It would have been helpful to have had an idea of how long we had to wait for the car to be ready. More
Other Employees Tagged: Kody Traylor
January 08, 2026
Everyone was kind and as someone who works in the customer service industry they went above and beyond for me customer service industry they went above and beyond for me More
Other Employees Tagged: Emma Miranda, Jason Bryant, Brenda Smith, Jason Ferguson
December 26, 2025
Met my needs, helpful, fair price, no haggling. Timely (fast) transparent transaction. Both Jody and Emma were very professional.have bought from them twice before and would do it again. Timely (fast) transparent transaction. Both Jody and Emma were very professional.have bought from them twice before and would do it again. More
Other Employees Tagged: Jody Vaughn
December 19, 2025
We had a great experience at the dealership. The sales team made the purchase an easy process. The sales team made the purchase an easy process. More
Other Employees Tagged: Julie Adams, Susan Brown , Preston Hays - 5 stars
December 19, 2025
We normally dread purchasing a car because of high pressure sales people and price games. This dealership was not difficult but very easy to work with and professional . Highly recommend David who wo pressure sales people and price games. This dealership was not difficult but very easy to work with and professional . Highly recommend David who worked hard to find us the car we wanted. The modern and new building is also a positive perk with a nice waiting area and good coffee :) More
Other Employees Tagged: Susan Brown, David Gosalvez, Caroline Bowen , Julie was also very helpful with our after sales demo’s on using all the features
November 19, 2025
Great experience from start to finish. This is definitely my dealer of choice for purchases and service. This is definitely my dealer of choice for purchases and service. More
Other Employees Tagged: Susan Brown, Lawrence Le
November 02, 2025
Our family loves Suburu and the team at Gwinnett is the best! Thank you all best! Thank you all More
Other Employees Tagged: Susan Brown, Lawrence Le
October 22, 2025
I was impressed with the dealership and its staff from start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. More
Other Employees Tagged: Jody Vaughn, Julie Adams, Susan Brown
October 22, 2025
Subaru makes an excellent car. The sales Lady was very knowledgably and I rate her the best. Finance Department tried to pull a double taxation fraud on my lease and Tim in Finance The sales Lady was very knowledgably and I rate her the best. Finance Department tried to pull a double taxation fraud on my lease and Tim in Finance was too aggressive in his desire for me to sign the fraudulent lease. He yelled at me and left his chair leaning over me screaming that "you have to pay sales tax", even though it was already included in the quote. His yelling at me and his physical approach to my wired together chest scared me. I am 70 years old. The entire dealership is glass walls, so if I return to the dealership, Tim will see me, but I got so scared I forget what he looks like. The dealership refuses to give me his name and address so I can let my family know. Subaru sells too good a car to have a dealership like this. The finance man was so polished in his fraud and had it pre loaded in his computer. He was so skilled, I believe he does this all the time. And, I believe, there is no way he would have committed this fraud if his boss and the general manager did not approve of his tactics. If I were Subaru Corporation, I would drop this dealership and not allow them to make people think bad about Subaru. If I were to buy a Subaru, I would go to another dealership. More
Other Employees Tagged: Lance Willhite, Emma Miranda, Tim WIllis
October 11, 2025
I was totally impressed with the dealership from the moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me f moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me from start to finish. He was very patient with me! It was my first car purchase by myself. I couldn't be happier. More
Other Employees Tagged: Susan Brown , Caleb Wiedeman

