Emery Draughn

Kellen Poto was outstanding! Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our f Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our final decision on the model we ultimately chose. His patience in answering and re-answering our questions was also greatly appreciated. Finally, his willingness to provide a fair deal ultimately led us to buy from Casey BMW and him in particular. Very few local BMW dealers to work with, but that's OK because Casey BMW is a first class operation all around. Ongoing construction limited space for inventory, but they had work arounds where off-site inventory could be accessed quickly and any vehicle you were interested in could be made available to you. Highly recommend Casey BMW. Emery Draughn (BMW Genius) was also outstanding. His patience was exceeded only by his ability to easily explain the electronic systems we were dealing with. It wasn't an easy job with us, but he was able to pull it off. His help before and after the sale was critical to our being able to enjoy the new vehicle. More

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Professional and helpful. I have enjoyed working with Kellen and the young man that helped teach the car details. I have enjoyed working with Kellen and the young man that helped teach the car details. More

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I came to Casey BMW to "LOOK" at SUV's and intended to head to Honda next. I had NO immediate plans to purchase anything. With the help, knowledge and expertise of Kellen Poto I was SOLD on a 2025 X3.. T head to Honda next. I had NO immediate plans to purchase anything. With the help, knowledge and expertise of Kellen Poto I was SOLD on a 2025 X3.. Thank you Casey BMW for my beautiful car and the opportunity to work with a professional like Kellen Poto.. More

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Matthew made the process easy from start to finish. He got me the custom build I wanted, at a fair price. Highly recommend him. He got me the custom build I wanted, at a fair price. Highly recommend him. More

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Absolutely love Casey BMW and Kellen was top notch with his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. More

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Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More

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Awesome. I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to le I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to leave the Charger broke down. Sharonda showed me another vehicle and now I am even more happy with this purchase. Thanks Sharonda More

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Best sale person I’ve ever had, very helpful and caring. Kept me updated through the whole process. Kept me updated through the whole process. More

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Matt was extremely helpful and explained the car in detail. I highly recommend him if buying a BMW’ detail. I highly recommend him if buying a BMW’ More

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Dealership has always been a friendly and helpful place to shop. Staff is courteous and friendly. to shop. Staff is courteous and friendly. More

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