Emery Draughn
Emery Draughn at Casey BMW
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Emery Draughn

BMW Genius

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Emery Draughn

April 07, 2025

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Absolutely love Casey BMW and Kellen was top notch with his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. More

by Tammy.L3
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Recommend Dealer
Yes

February 19, 2025

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Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More

by rtoinashae
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Recommend Dealer
Yes

February 06, 2025

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Awesome. I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to le More

by jwilliams
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Recommend Dealer
Yes

December 28, 2024

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Best sale person I’ve ever had, very helpful and caring. Kept me updated through the whole process. More

by jay
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda Plummer

Jan 14, 2025

Casey BMW responded

It's wonderful to hear that your salesperson provided such excellent service, being both helpful and caring throughout the entire process. Regular updates are always appreciated, as they help keep things clear and stress-free. Thank you for sharing your positive experience!

December 15, 2024

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Matt was extremely helpful and explained the car in detail. I highly recommend him if buying a BMW’ More

by wowgirl1
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

Jan 14, 2025

Casey BMW responded

It's fantastic to hear that Matt provided such a helpful and informative experience! His ability to explain the car in detail clearly made a positive impact, and it's great to know you would recommend him to others. Thank you for sharing your feedback, and I’m sure Matt will be pleased to hear how much you appreciated his assistance!

November 19, 2024

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Dealership has always been a friendly and helpful place to shop. Staff is courteous and friendly. More

by johnston21
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Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It's wonderful to hear that you've consistently had a positive experience at the dealership. A friendly and helpful atmosphere makes all the difference when shopping for a car. Thank you for sharing your thoughts!

October 25, 2024

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They were honest. The salesman was very polite. The process was painless. I'd do business with them again. More

by doris.franklin98
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Recommend Dealer
Yes

Other Employees Tagged: John Charnecki

October 19, 2024

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John Charnecki was very patient and thorough explaining car options and finance options. Very low pressure. More

by radsailor
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Recommend Dealer
Yes

Other Employees Tagged: Darrin Ellis , John Charnecki

September 03, 2024

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The dealership is clean and everyone is friendly and willing to help. The people that work here make you feel like family and I'll definitely be back for my next car. Sheronda is very understanding and More

by nayttdogg
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda Plummer

August 13, 2024

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Sharonda was amazing to work with. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. More

by fatand79
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Sharonda Plummer , Bill Gooden

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