Emanuel Manny Martinez | Page 4

Great service, Devon was absolutely great. He was patient with our questions, never once did he pressure us. He’s a gem, a wonderful addition to your sales staff. He was patient with our questions, never once did he pressure us. He’s a gem, a wonderful addition to your sales staff. More

by rrgutie Verified Customer Verified Customer

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I had an excellent experience at Bell Road Mitsubishi working with Steve. From the moment I arrived, he was professional, friendly, and genuinely focused on helping me find the right car rather than just working with Steve. From the moment I arrived, he was professional, friendly, and genuinely focused on helping me find the right car rather than just making a sale. Steve was knowledgeable about the vehicle, answered all of my questions with patience, and made the process simple and stress-free. What really stood out was how transparent and honest he was about pricing and financing—no pressure, no gimmicks, just straightforward information. He also took the time to walk me through all of the car’s features and made sure I felt comfortable before driving off the lot. If you’re in the market for a car, I highly recommend asking for Steve at Bell Road Mitsubishi. He made what is often a stressful process enjoyable and smooth.I look forward to working with him and the entire Bell Road Mitsubishi team in the future. More

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First of all the advertise price for the car was more than fair. I felt no need to haggle on the cost. There were no additional fees hidden in the fine print of their advertisement. The personnel from m than fair. I felt no need to haggle on the cost. There were no additional fees hidden in the fine print of their advertisement. The personnel from my salesman, Marco, manager, Ash, and finance manager, Manny were low-key, professional, pleasant, and bent over backwards to remedy the issues that I was concerned about with the used car that I eventually purchased. There was no demeaning pressure that you usually experience from other dealerships. They thoroughly and.simply described the features of the car. And the terms of the deal and let that do the selling for them. I own a retail business myself, so I know how to treat people with honesty and respect. That is what I received from the personnel at Bell Road Mitsubishi and would recommend them to anyone without reservation. More

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Grand customer service. Keep up the good and quick work. We will return for repair help in the future. Keep up the good and quick work. We will return for repair help in the future. More

by ray.olson1946 Verified Customer Verified Customer

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Easy to work with,relatively low pressure. Told them my requirements and they responded to my satisfaction. In and out with no hassles. Told them my requirements and they responded to my satisfaction. In and out with no hassles. More

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Made the process very smooth and easy, Valued our time and didn’t have us waiting around which was appreciated. and didn’t have us waiting around which was appreciated. More

by mike.dmarco82 Verified Customer Verified Customer

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Great customer service from Marco and Emanuel. Pleasant,quick and straightforward. Will definitely recommend and do business here again. Thank you! Pleasant,quick and straightforward. Will definitely recommend and do business here again. Thank you! More

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Loved that I dealt with a family owned business and not corporate owned. Everyone was great to work with. Thank you! corporate owned. Everyone was great to work with. Thank you! More

by andrea.mcnelley Verified Customer Verified Customer

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Great service and he was a gentleman and very knowledgeable and thorough. I loved how he made me laugh and got me through the process. knowledgeable and thorough. I loved how he made me laugh and got me through the process. More

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I was treated quite poorly and was run in circles trying to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers h to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers had been replaced (were brand new) and the first day I bought my car the tire lights came on and my windshield wipers peeled off while I was driving on the free way. I had to replace my wipers and two back tires the same day I bought the car. When I spoke to ash he was quite rude and arrogant. Rafi was the only one that was of helpful assistance. When I continued to call back to get updates I kept receiving excuses as to why I was not reimbursed yet for the expenses of my tires. Mind you at this point I had gone back to the dealership, 30 mins out of the way for me one way, 3 times and it was still more excuses. On the final visit I had to the dealership, it wasn't until I told them I would pursue legal action if they didn't reimburse me that they actually did something about it. Ash is condescending and rude and Abel was just a skeevy car sales person, the type everyone warns about when purchasing cars. I have never experienced this poor of customer service and unprofessionalism in my life and I will never go back to that dealership again. More

by kamile benson Verified Customer Verified Customer

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