Amazing experience.
Super efficient. Great group to work with. Loved being able to do 97% of deal via text.
Super efficient. Great group to work with. Loved being able to do 97% of deal via text.
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by cmhlbml
Verified Customer
Verified Customer
Aug 30, 2026 -
Bell Road Mitsubishi responded
"Thank you for your kind feedback! We're thrilled to hear that you had an amazing experience with us. Our team takes pride in our efficiency and we're glad that we were able to make it easy for you to do business with us through text. We look forward to working with you again in the future.
I bought my truck that I traded in from them before and I
bought another one so I'd say I'm pretty satisfied with the service
bought another one so I'd say I'm pretty satisfied with the service
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by GSZUCS4224
Verified Customer
Verified Customer
Other Employees Tagged:
Rafi Moochi
Aug 30, 2026 -
Bell Road Mitsubishi responded
Thank you so much for your loyal business and trust in us! We are thrilled to hear that you are once again satisfied with our service. We look forward to continuing to exceed your expectations with each and every visit.
They were very transparent, paitent with me and found me
a great rate. They were understanding and helped me find what I wanted
a great rate. They were understanding and helped me find what I wanted
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by Tutugirl6246
Verified Customer
Verified Customer
Other Employees Tagged:
Rafi Moochi
Aug 23, 2026 -
Bell Road Mitsubishi responded
Thank you so much for the positive review! We are thrilled to hear that our transparency and patience resulted in finding you a great rate. We always strive to understand our customers' needs and are glad we could help you find exactly what you wanted.
Frank was helpful and direct with the numbers.
Osman was clear about what we were signing and was a good sport.
Osman was clear about what we were signing and was a good sport.
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by Thewriteshark
Verified Customer
Verified Customer
Other Employees Tagged:
Rafi Moochi
Aug 10, 2026 -
Bell Road Mitsubishi responded
Thank you for your positive feedback! We are delighted to hear that Frank and Osman provided you with helpful and clear service. Our team always strives to make every experience a great one for our valued customers. Thanks for choosing us!
The best dealership I’ve been tooo will be back again for
my second car/sports car. They got me the best rate for a first time buyer and gave me the best deal. Marco will hook u up
my second car/sports car. They got me the best rate for a first time buyer and gave me the best deal. Marco will hook u up
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by Varelaf539
Aug 30, 2026 -
Bell Road Mitsubishi responded
Thank you so much for the amazing review! We are thrilled to have provided you with excellent service and deals. We can't wait to see you back for your second car and sports car needs. Marco and our team will always be here to hook you up!
This is the Best Customer service I have had.
You can tell they care about the customer I been coming here for over 10. Would Recommend 100%.
You can tell they care about the customer I been coming here for over 10. Would Recommend 100%.
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by Nancy_pearson2306
Verified Customer
Verified Customer
Aug 01, 2026 -
Bell Road Mitsubishi responded
Thank you so much for your kind words! We are dedicated to providing exceptional customer service and we are thrilled to hear that you have had such a great experience. Your loyalty as a customer for over 10 years means the world to us. Thank you for recommending us, it truly means a lot. :) #Happycustomers #Bestservice
CAUTION - VERY NEGATIVE EXPERIENCE WITH THIS DEALER AND
EMPLOYEES
VIN 1FBAX2C83PKB36185
This 2023 Ford Transit appears to have been purchased at an auto auction by Bell Road Mitsubishi after being de
EMPLOYEES
VIN 1FBAX2C83PKB36185
This 2023 Ford Transit appears to have been purchased at an auto auction by Bell Road Mitsubishi after being deemed a total loss from Enterprise. I have learned that Carfax will not negatively report a car that has been deemed a total loss by Enterprise and the Carfax report will still show clean.
Bell Road Mitsubishi did not disclose significant roof damage to me when I explicitly asked. I purchased the car after sunset, tried to view the roof as best I could (it's over 8' tall), and verified with multiple employees (Marco Ramirez and Osman Mondragon) regarding the vehicle condition. Marco explained to me the "minor damage" on the Carfax report was due to some damage on the rear bumper. Both Marco and Osman also explained that "minor damage" on a Carfax report is $1000 or less in damages to the vehicle.
I took the vehicle to a reputable repair shop and the total to repair the roof is over $13,000. This is blatant misrepresentation by Bell Road Mitsubishi, Marco Ramirez, and Osman Mondragon.
I have been in contact with General Manger, Scott Stapley, and they deny any wrongdoing. I have proof they had to repair the roof antenna after purchasing at auction due to it being ripped off from previous damage. They cannot claim to not have known the condition of the auto. See the auto auction listing below, showing roof damage and loss condition of the vehicle.
I've also attached current photos of the roof. Incredibly dishonest to sell this vehicle in the condition it is in and claim $1000 or less in repairs needed. USE CAUTION WHEN SHOPPING HERE.
Further information is available upon request.
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by davidwentland
Other Employees Tagged:
Marco Ramirez
, Osman Mondragon, Scott Stapley
Jul 07, 2026 -
Bell Road Mitsubishi responded
At the time of sale, and today, the Ford Transit carries a clean Arizona title with no brands. I also independently reviewed the vehicle's history through both CARFAX and AutoCheck, and neither report reflects a branded title or reports the vehicle as having a salvage, rebuilt, or other branded title history.
The consumer mentioned reviewing information from IAA. While I understand why that may have raised questions, information from third-party auction or insurance databases does not necessarily mean a vehicle has a branded title or a reportable title issue. The title status and the recognized vehicle history reports remain clean.
You also indicated that you specifically asked whether there were any title or vehicle history issues you should be aware of. Based on the information available to us, our team accurately represented the vehicle. There were no title brands to disclose, and the vehicle history reports available to both the dealership and consumers did not identify the concerns you are now referencing. Prior to your purchase, you personally inspected the Transit, including standing above on our terrace to look at the roof and ultimately made the decision to proceed with the purchase based on your own evaluation of the vehicle. Regarding disclosure, Bell Road Mitsubishi disclosed the information that was known and reflected in the vehicle's records at the time of sale. Based on the title documentation and the available vehicle history reports, there were no title issues or brands to disclose.
For these reasons, our position remains that the vehicle was accurately represented at the time of sale, and we are not in a position to rescind the transaction.
The service was extremely friendly and professional!
Once he found out that I was a veteran, he worked everything in my favor to leave with a brand new car. Highly recommended!!
Once he found out that I was a veteran, he worked everything in my favor to leave with a brand new car. Highly recommended!!
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by JAMES480WILLIAMS
Verified Customer
Verified Customer
Jun 30, 2026 -
Bell Road Mitsubishi responded
Thank you for the glowing review! We are honored to serve our veterans and are delighted to hear that you had such a positive experience. Congratulations on your new car and thank you for your service!
This is my first time buying a car and they take care us
super super professionally I give you a 10
super super professionally I give you a 10
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by OFFICELLUNCHEXPRESS16
Verified Customer
Verified Customer
Jul 02, 2026 -
Bell Road Mitsubishi responded
Thank you so much for choosing us for your first car buying experience! We are thrilled to hear that you had a professional and satisfying experience. Your satisfaction is our top priority and we appreciate your 10/10 rating. Enjoy your new car!
Incredible experience, the entire team really pulled an
amazing package together and even assisted with trading in my old vehicle, by picking it up from my home! You were all fantastic and I’m sorry about
amazing package together and even assisted with trading in my old vehicle, by picking it up from my home! You were all fantastic and I’m sorry about the long drive back without AC
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by KRAIGSANKEY15
Verified Customer
Verified Customer
Jun 25, 2026 -
Bell Road Mitsubishi responded
"Thank you for your fantastic review! It was our pleasure to provide an incredible experience and assist with trading in your old vehicle. We apologize for the inconvenience of the drive back without AC, but we're glad to have exceeded your expectations otherwise. We look forward to serving you again in the future!"