Emanuel Manny Martinez | Page 5

Made the process very smooth and easy, Valued our time and didn’t have us waiting around which was appreciated. and didn’t have us waiting around which was appreciated. More

by mike.dmarco82 Verified Customer Verified Customer

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Great customer service from Marco and Emanuel. Pleasant,quick and straightforward. Will definitely recommend and do business here again. Thank you! Pleasant,quick and straightforward. Will definitely recommend and do business here again. Thank you! More

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Loved that I dealt with a family owned business and not corporate owned. Everyone was great to work with. Thank you! corporate owned. Everyone was great to work with. Thank you! More

by andrea.mcnelley Verified Customer Verified Customer

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Great service and he was a gentleman and very knowledgeable and thorough. I loved how he made me laugh and got me through the process. knowledgeable and thorough. I loved how he made me laugh and got me through the process. More

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I was treated quite poorly and was run in circles trying to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers h to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers had been replaced (were brand new) and the first day I bought my car the tire lights came on and my windshield wipers peeled off while I was driving on the free way. I had to replace my wipers and two back tires the same day I bought the car. When I spoke to ash he was quite rude and arrogant. Rafi was the only one that was of helpful assistance. When I continued to call back to get updates I kept receiving excuses as to why I was not reimbursed yet for the expenses of my tires. Mind you at this point I had gone back to the dealership, 30 mins out of the way for me one way, 3 times and it was still more excuses. On the final visit I had to the dealership, it wasn't until I told them I would pursue legal action if they didn't reimburse me that they actually did something about it. Ash is condescending and rude and Abel was just a skeevy car sales person, the type everyone warns about when purchasing cars. I have never experienced this poor of customer service and unprofessionalism in my life and I will never go back to that dealership again. More

by kamile benson Verified Customer Verified Customer

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Exceptional Customer Service at Bell Road Mitsubishi! We recently had the pleasure of working with Said, a sales associate at Bell Road Mitsubishi, and our experience could not have been better! From th We recently had the pleasure of working with Said, a sales associate at Bell Road Mitsubishi, and our experience could not have been better! From the very beginning, Said demonstrated professionalism and commitment, meeting us at the agreed time and immediately getting to work. He had already prepared to show us the vehicle we discussed over the phone, making the process seamless. We had a specific request—to find the same vehicle model as our current one, just a newer version. Said not only met our expectations but exceeded them by locating a vehicle in the exact color, make, and model we asked for. He went above and beyond, negotiating the best price and finding rebates to ensure we got the best possible deal. What truly stood out was Said's efficiency and respect for our time. He made the car-buying process quick and smooth, leaving us with the impression that we were valued customers. Additionally, he ensured that our Mitsubishi Connect system was properly set up and followed up with a call afterward to confirm everything was working well. Overall, Said provided the best car-buying experience we've ever had. His professionalism, dedication, and friendly demeanor make him a standout associate. We highly recommend him to anyone looking for outstanding service at Bell Road Mitsubishi! More

by uvanderwest19 Verified Customer Verified Customer

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This is my fifth Mitsubishi at Bell Road Mitsubishi. The customer service is amazing they show that they truly care. The customer service is amazing they show that they truly care. More

by PhilipASiroisIII Verified Customer Verified Customer

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Good! Gave us a good deal when other dealership said our trade was upside down and didn't want to help. So happy with my new ride😊 Gave us a good deal when other dealership said our trade was upside down and didn't want to help. So happy with my new ride😊 More

by MONA.LYN Verified Customer Verified Customer

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Best dealership in arizona! francisco was so sweet and made the process super easy. all of the staff is incredibly friendly and didn’t have that pushy car salesman attitude. def francisco was so sweet and made the process super easy. all of the staff is incredibly friendly and didn’t have that pushy car salesman attitude. definitely would buy another car from them! More

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Always have great service here. Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department More

by CHARGROVE2788 Verified Customer Verified Customer

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