Ellianna Haliga
Ellianna Haliga at Heiser Ford Lincoln

Ellianna Haliga | Page 5

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.3
53 Reviews
4.3

53 Reviews

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53 Reviews of Ellianna Haliga

March 07, 2025

Dealership Rating
Employee Rating

The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealersh More

by KMATTHEWS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

February 26, 2025

Dealership Rating
Employee Rating

Auto was picked up and delivered back to me in a timely manner. Seat belt works great. Driver was polite and professional. My only complaint is there was what appears to be grease left on my rear seat. More

by tomglax87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Heiser Ford Lincoln responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your honest feedback. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 25, 2025

Dealership Rating
Employee Rating

The only issue was lack of communication diagnosing and fixing. I had to call often More

by swollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak

Feb 25, 2025

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 22, 2025

Dealership Rating
Employee Rating

Ivwas greeted promptly and they was very quick with servicing my truck also letting me know what was needed in the near future. More

by tateron49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 18, 2025

Dealership Rating
Employee Rating

This last experience made up for the past experiences. They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as th More

by sheriemdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 13, 2025

Dealership Rating
Employee Rating

I waited for over an hour and a half. I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it More

by ANGEL.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2025

Heiser Ford Lincoln responded

Dear Angel Wood, Thank you for taking our survey and for providing this valuable feedback. We are very sorry you are unhappy with your experience at Heiser Ford. We'd love the opportunity to discuss this further and clear up any issues if we can. Please contact us directly and let us know the best way to contact you and we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

Feb 16, 2025

Heiser Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 12, 2025

Dealership Rating
Employee Rating

Excellent customer service and experience. Prompt to answer when you call with issues or concerns. More

by luvmylifegamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The person that helped me was a Black American male, I'm not sure who Ellianna is.

Feb 12, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 12, 2025

Dealership Rating
Employee Rating

The people were easy to work with and got in contact with me to keep me informed. More

by harold.strickland
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The technician that worked on the vehicle.

Feb 12, 2025

Heiser Ford Lincoln responded

Thank you for your business and this review, Harold. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 09, 2025

Dealership Rating
Employee Rating

Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 09, 2025

Dealership Rating
Employee Rating

Great service, was very patient trying to figure out my cars warranty from another ford dealer More

by claireweverstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, Claire, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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