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Ellen McGee
Ellen McGee at Vera Cadillac

Ellen McGee

Social Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.6
47 Reviews
4.6

47 Reviews

Write a Review

47 Reviews of Ellen McGee

December 04, 2025

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Employee Rating

Service side is well above average. Our long time service advisor Edwin has been super all along. The sales side somewhat different, and not in a better way all in all. While our salesm More

by mmonzo818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Carlos Rivera, Gabino Ramos, Kevin Castro, Troy Meranda , Edwin was great. Service advisor

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Dec 04, 2025

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

September 22, 2025

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El bendedor es una persona muy profecional y muy amable me esplico muy bien todo sobre el escalade estoy muy contento con el profecionalismo del bendedor More

by carlosalvarez5466
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Gabino Ramos , Mario F Padron

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Sep 22, 2025

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

June 16, 2025

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Employee Rating

They are the best 😻 we loved them, they are really helpful and kind and caring More

by ktyk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera, Daniel Hernandez , Chris Cobos-Vera

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Jun 16, 2025

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2025

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Employee Rating

Very good service. Very professional easy to work with return calls or texts promptly. Complete job in a reasonable amount of tome More

by 9@@&@&&
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 20, 2025

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We drove FROM Daytona Beach to Vera Cadillac. Wonderful dealership and awesome friendly people. They keep their word. Great to work with! Will do business with again! Thank you! More

by Drwnsb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos, Gustavo Guerra

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Mar 20, 2025

Vera Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

February 09, 2025

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Employee Rating

Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient More

by luewerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Jorge Morales, Jose Diaz, Gustavo Rodriguez, Leo Pena, Carlos Rivera, Gabino Ramos, Mario Diaz , Joel Romero

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Feb 10, 2025

Vera Cadillac responded

Thank you! Conrad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 21, 2025

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Employee Rating

It’s a beautiful dealership the courtesy is well if I have to say something different is don’t keep customers too long More

by satineherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

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Jan 22, 2025

Vera Cadillac responded

Satine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 05, 2025

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Employee Rating

Great service friendly staff would come back only problem the mechanic broke the cap to my windshield washer More

by FEWQUAY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Riley Alter, Lucy Gomez

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Jan 05, 2025

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

September 29, 2024

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Employee Rating

Excellent service from Jose. The service was remote and he keep us well informed of everything. More

by ricardodixon57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Jose Otero, Carlos Rivera, Gabino Ramos , Yvette Breen

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Sep 29, 2024

Vera Cadillac responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

September 26, 2024

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Employee Rating

The service dept refused to repair or pay to repair a dent caused by them. More

by joeaguiar1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leo Pena, Carlo Rasmijn , Leo Pena refused to cooperate with me.

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Sep 28, 2024

Vera Cadillac responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Pena Service Manager

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