Eliza S.

Generally a good dealership, but I have only dealt with service department. The 3 star rating is because they are extremely tough to get a hold of on the phone. I had my oil changed and afterwards, I kep service department. The 3 star rating is because they are extremely tough to get a hold of on the phone. I had my oil changed and afterwards, I kept getting a message on my dash "oil change required". I called three times to ask about resetting this, left two messages, and, as of this writing, I am on hold with an AI lady repeatedly saying, "Thank you for your patience". The very next day, I got a message from Jeep telling me that my car needed servicing. This is not a good way to conduct a service based business. More

by STEVEDUDLEY Verified Customer Verified Customer

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Good communication from Eliza and Sage, keeping me informed about the progress of the maintenance of my Jeep. A technician both found and fixed an annoying rattle. informed about the progress of the maintenance of my Jeep. A technician both found and fixed an annoying rattle. More

by dgehrke43 Verified Customer Verified Customer

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Pleasant experience. No upselling unneeded services. Great prices and very quick. Check out person was very friendly and that is appreciated. No upselling unneeded services. Great prices and very quick. Check out person was very friendly and that is appreciated. More

by jimlancaster Verified Customer Verified Customer

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If I could give a zero review, I would stay away from this dealership. Traded my working two-door jeep in for a four-door Jeep. This dealership must not go through there used vehicles before selling them this dealership. Traded my working two-door jeep in for a four-door Jeep. This dealership must not go through there used vehicles before selling them. We have had Constant issues with the four-door Jeep in the two months that we’ve purchase the four door jeep and already have put in almost $4000 in repairs.. I highly do not recommend this dealership. More

by jennellcastle09 Verified Customer Verified Customer

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Everyone was pleasant and friendly. They took the time to listen and make a plan to move forward. They took the time to listen and make a plan to move forward. More

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Eliza was extremely helpful with finding the right tires for my 2021 Cherokee. She is friendly and knowledgeable. I will definitely book service with her again. for my 2021 Cherokee. She is friendly and knowledgeable. I will definitely book service with her again. More

by jekotsmith Verified Customer Verified Customer

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Never had used them before. My experience with Seattle Jeep was wonderful. Very clear recommendations. My experience with Seattle Jeep was wonderful. Very clear recommendations. More

by jerodwurm Verified Customer Verified Customer

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From the moment I called to make my appointment to the time I left with my vehicle impeccably serviced, I was treated with professionalism, respect, kindness, and patience. I trust my vehicle to Seattle J time I left with my vehicle impeccably serviced, I was treated with professionalism, respect, kindness, and patience. I trust my vehicle to Seattle Jeep because I value the quality of the work performed by the mechanic. More

by bruce3000 Verified Customer Verified Customer

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Great customer service, very friendly, sent me updates while my truck was there. The text message update with the repair quote is awesome. while my truck was there. The text message update with the repair quote is awesome. More

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I came in to get a regular oil change and was left very satisfied and informed with my car, Eliza and her team are amazing and quick with the work! satisfied and informed with my car, Eliza and her team are amazing and quick with the work! More

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