Efren Madrigal | Page 8

Great quick service, that's why I keep coming back, again and again. good communication too. and again. good communication too. More

by LINDASAINATO Verified Customer Verified Customer

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Joyce Honda is the gold standard for dealers/service centers. I've bought and/or leased 4 cars from them over the years and always have my services done there. There's no reason to go anywhere else! centers. I've bought and/or leased 4 cars from them over the years and always have my services done there. There's no reason to go anywhere else! More

by RBRENNER025 Verified Customer Verified Customer

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I dealt with Mario and Efren during my car purchase and pick up. Both were friendly, helpful, and very professional. It was a great experience at Joyce Honda! pick up. Both were friendly, helpful, and very professional. It was a great experience at Joyce Honda! More

by MILLER92473 Verified Customer Verified Customer

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They were very helpful, kind, thorough, patient, and very nice! I really enjoyed the experience! nice! I really enjoyed the experience! More

by YITZCHAKANDFAYGIELAPP Verified Customer Verified Customer

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The attention was really excellent, Efrén was polite and committed, he is a good professional, I would recommend him 100% committed, he is a good professional, I would recommend him 100% More

by NYNA89 Verified Customer Verified Customer

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Average experience d d d d d d d d d d d d d More

by krys Verified Customer Verified Customer

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GREAT SERVICE VERY HAPPY Very personal service Met my needs which were hard to do. couldn't be happier needs which were hard to do. couldn't be happier More

by LINDASAINATO Verified Customer Verified Customer

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Finance guy was great. Salesperson was hard to get in touch with and did not walk me through the new features and options for my brand new vehicle purchase because while I Salesperson was hard to get in touch with and did not walk me through the new features and options for my brand new vehicle purchase because while I was going through the finance paperwork, the salesperson had a new customer at the desk and did not seem happy to step away. Overall, I felt like there were less games here than at other dealerships but the prices were better elsewhere. More

by Dan Verified Customer Verified Customer

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Did not enjoy paying more than the MSRP for this car. If Efren Madrigal was the Finance person I dealt with, not a pleasant experience. Although I am a repeat customer at Joyce Honda, because their cus If Efren Madrigal was the Finance person I dealt with, not a pleasant experience. Although I am a repeat customer at Joyce Honda, because their customer database only goes back to 2014, I am now a total stranger to them. I was surprised that because I was paying for the car with a bank teller's check, this was a red flag to them that mandated my social security number for some kind of security/background check and answering security questions. There was also a very hard sell for the extra warranty coverage. I first said no, but that only made the finance person come back at me with a harder sell. I kept hearing how much he loved the state of New Jersey, but this state has so many potholes, I need the extra coverage because of my very expensive but apparently fragile high performance tires. I finally took the coverage but none of this was a pleasant experience. More

by KMARTY01 Verified Customer Verified Customer

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I believe I am being charged too much for GAAP and pid $2,000 over sticker price for a car that has less features than the 2021 CRV. Not happy . $2,000 over sticker price for a car that has less features than the 2021 CRV. Not happy . More

by MENZEL10 Verified Customer Verified Customer

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