Edwin Gutierrez

Worst experience i ever had in buying cars. You guys treated me like a crackhead buying crack. I was promised new breaks and roaders and didn't get them cause breaks was making noise, the truc You guys treated me like a crackhead buying crack. I was promised new breaks and roaders and didn't get them cause breaks was making noise, the truck wasn't cleaned out, took the truck back to the shop and found out that you guys don't have the computer to even check the truck out or do the computerized breaks. That's what a salesman told me. There's a time I asked to speak with a manager and I was put on the phone with the sale person I bought the car from and not a manager. So if u really wants to know how I feel...I hate I bought the truck from you guys, I had the people that lied to me, I hate the experience I had to go through i hate everything every one that mistreated me and did wrong by me to get a sale. You guys are crooks, dishonest and should be put out of business for bull crap yall did. I went to buy the computer and all around breaks to do my our breaks.. from the bottom of me heart. I hate yall and I will take my complaints to other people as soon as im able to find out who to complain to.. 😒 so sad the million dollar company treats hard working people like crap. I hope ur business goes belly up... More

by Tony Verified Customer Verified Customer

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I was pleased with the friendly and quick service Yes I wud definitely let people know about the ford dealership wud definitely let people know about the ford dealership More

by BB53206 Verified Customer Verified Customer

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Everyone was very helpful. Even while working Memorial Day. And I love my new truck. Even while working Memorial Day. And I love my new truck. More

by hobanaj Verified Customer Verified Customer

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Extremely helpful, went above and beyond to get me into my dream car. Will be using them for future purchases! my dream car. Will be using them for future purchases! More

by xolainie Verified Customer Verified Customer

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The service was excellent. They sure I was assisted in everyday possible. It was good a good experience. They sure I was assisted in everyday possible. It was good a good experience. More

by zequesharobinson Verified Customer Verified Customer

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Edwin is a great salesperson. He gave me every detail I needed to know about the vehicle I chose. The vehicle was a little more than I wanted to spend but he got the price down en He gave me every detail I needed to know about the vehicle I chose. The vehicle was a little more than I wanted to spend but he got the price down enough to put me in my comfort zone. I am very pleased with his service and he also keeps in touch if I have any questions or concerns. Thanks Edwin! More

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Amazing dealership, Edwin was amazing! Good guy to buy a car from and really nice folks with great prices! Good guy to buy a car from and really nice folks with great prices! More

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Mr. Gutierrez was a pleasure to meet, and work with. Immediately he was open to a shift in time from what was originally scheduled. He touched every base of what my concerns were. All the while providin Immediately he was open to a shift in time from what was originally scheduled. He touched every base of what my concerns were. All the while providing and exploring viable options for the vehicle and price that I sought. He was very knowledgeable about the vehicle. From pricing to trims. He even demonstrated the ability to customize on the Ford website. When I informed him that today I would not be able to purchase, he presented a sales card and made me feel welcome to come and work with him when the time works best. More

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Edwin and everyone involved in our purchase was very kind, patient, and knowledgeable. We are so glad we could make a deal the same day as test driving, and we were able to make sure the vehicle we were kind, patient, and knowledgeable. We are so glad we could make a deal the same day as test driving, and we were able to make sure the vehicle we were interested in would was the right fit for us without any pressure. Thank you Edwin for working with us! We love our purchase so far and would consider purchasing from Heiser Ford again in the future. More

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