Eduardo Fuentes

Braman is an easy dealership to work with both in buying a car or having it serviced. I highly recommend! a car or having it serviced. I highly recommend! More

Report | Print

We have been with this branch for years, kind and friendly service, Jamal was amazing, He made my experience so easy🙏🏼 Thank you Jamal friendly service, Jamal was amazing, He made my experience so easy🙏🏼 Thank you Jamal More

Report | Print

My lease was about to expire so we negotiated a deal on a new car at the last second the sales rep told me they sold that car but he had another one with the exact same model and features only need to find o new car at the last second the sales rep told me they sold that car but he had another one with the exact same model and features only need to find out it had way less features and he was just trying to trick me. Unfortunately Bram and BMW lost all of its integrity with me and we will be taking our business elsewhere More

Report | Print

I brought my BMW in for a servicing appointment. My service advisor was Eduardo Fuentes. He did an outstanding job. That is why I am spending my time writing this review. He returned my calls My service advisor was Eduardo Fuentes. He did an outstanding job. That is why I am spending my time writing this review. He returned my calls quickly, set a convenient time to come in, (handed me a coffee when I did!!!!), documented my concerns, called and emailed what work needed to be done and what it would cost, had the car serviced, returned it freshly washed and cleaned, and charged a reasonable fee. (I value-shopped the European auto service shops in the area. My car is now older and out of warranty.) BMW West Palm Beach was the best value and I trust their work. Loved the service advisor Eduardo Fuentes. Good job! More

Report | Print

Marc and i have been working together for 20 great years. I have purchased over 15 cars from Marc. Great person to work with. I appreciate the hard work he puts in on every transaction. I have purchased over 15 cars from Marc. Great person to work with. I appreciate the hard work he puts in on every transaction. More

Report | Print

Eduardo Fuentes, made my experience such a pleasure. I have had BMWs and from all my experiences with the service department this is by far the best. I will be back and I highly recommend Eduardo! I have had BMWs and from all my experiences with the service department this is by far the best. I will be back and I highly recommend Eduardo! More

Report | Print

Absolutely the worst customer service I have experienced from a car service center. Eduardo was condescending, cold, and arrogant. I had a potential manufacturer warranty issue. I also found the sales team from a car service center. Eduardo was condescending, cold, and arrogant. I had a potential manufacturer warranty issue. I also found the sales team to be sub-par with some of the same attitude problems. Customers treated with dismissive interaction and seemed as if it were a "burden" to their time. I love my car but will never work with this center again. More

Report | Print

Robert Sadler contacted me after I called BMW of Columbia SC. and requested a Genius meeting to set up my new BMW. While at Braman I also had a brief contact with a Service Advisor named Fuentes who was busy SC. and requested a Genius meeting to set up my new BMW. While at Braman I also had a brief contact with a Service Advisor named Fuentes who was busy with another client. I wanted to introduce myself since Braman would be servicing my vehicle.but he did not show much interest. More

Report | Print

I'm on my 5th or 6th (I've lost count) lease of a BMW. The car is good, but what keeps me coming back to BMW is my service advisor, Eduardo Fuentes. On those rare occasions when the vehicle needs servic The car is good, but what keeps me coming back to BMW is my service advisor, Eduardo Fuentes. On those rare occasions when the vehicle needs service (routine, or otherwise), Mr. Fuentes gets me in/out of the dealership at warp speed and always makes the experience pleasant. More

Report | Print

The Service Department of Braman BMW of West Palm Beach is excellent. It is well run and efficient. The staff is polite and friendly and helpful. My service advisor, Eduardo Fuentes was great! is excellent. It is well run and efficient. The staff is polite and friendly and helpful. My service advisor, Eduardo Fuentes was great! More

Report | Print