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Eddie Rodriguez
Eddie Rodriguez at Diamond Chevrolet of San Bernardino
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Eddie Rodriguez

Service Manger

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.2
22 Reviews
4.2

22 Reviews

Write a Review

22 Reviews of Eddie Rodriguez

November 09, 2024

Dealership Rating
Employee Rating

They are very helpful to let us know about recalls on both our car's More

by CFSANCHEZ5129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Evelyn Rivera

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Nov 12, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was helpful in informing you about the recalls on both of your cars. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

November 07, 2024

Dealership Rating
Employee Rating

Friendly staff and service is generally very quick. They explain charges thoroughly so there are no surprise charges. I appreciate having this location as an option to service my car. More

by BMARTIN2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Evelyn Rivera

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Nov 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and that our service met your expectations. At Diamond Chevrolet of San Bernardino, we strive to provide clear explanations so there are no surprises. We appreciate your trust in us and look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

October 30, 2024

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Employee Rating

Nathan’s in the service department has excellent customer service and they fixed my chevy volt within days!!! More

by jonathancaldwell808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Nathan Cooke, Elizabeth Ornelas, David De La Mancha, Sean Henderson, Duc Nguyen, Eddie Brady, Evelyn Rivera

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Nov 02, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience! I'm thrilled to hear that you received excellent customer service from our service department and that your Chevy Volt was fixed promptly. At Diamond Chevrolet of San Bernardino, I strive to provide the best experience possible. I look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

October 25, 2024

Dealership Rating
Employee Rating

The customer service is fine but your service department and your cashier are terrible I never going back there again More

by bonita_rosas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke, Karl Bomar, Eddie Brady, Evelyn Rivera

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Oct 28, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration in regards to your experience at the service department. We appreciate your feedback and would like to address any concerns you have promptly. Please feel free to reach out to me directly so we can discuss your experience in more detail and work towards a positive resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 24, 2024

Dealership Rating
Employee Rating

Good service on a couple of recall items. One recall corrected but the other was not in stock and needs to be ordered. More

by getjoelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Evelyn Rivera

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Oct 25, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you received good service for your recall items at Diamond Chevrolet of San Bernardino. We look forward to addressing the second recall when the parts come in, If you have any questions or need further assistance, please feel free to reach out to us. We appreciate your understanding and look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 18, 2024

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Employee Rating

Workers at the service department are very knowledgeable and treat customer very well with respect . More

by Mrodeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Evelyn Rivera

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Oct 22, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department staff at Diamond Chevrolet of San Bernardino provided you with knowledgeable and respectful service. I appreciate your support and look forward to welcoming you back for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 12, 2024

Dealership Rating
Employee Rating

Dealership was an ok experience although I could not afford the repair that my vehicle needed. Communication was not like I expected because I had to call for updates. Overall when I have other services More

by ALGCRUZ76
Recommend Dealer
Yes

Other Employees Tagged: David Taylor

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Oct 15, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand that communication is key, and we appreciate your feedback regarding this matter. It's great to hear that you've had positive experiences with our services in the past at Diamond Chevrolet of San Bernardino. If you would like to discuss your most recent experience further, please feel free to contact me directly. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 03, 2024

Dealership Rating
Employee Rating

It was a pleasant experience. I walked in they took my information. They took my car back and had my full service done within an hour. Highly recommend these guys. More

by CHASE.NELNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady , David Taylor

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Oct 04, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience at Diamond Chevrolet of San Bernardino and that we were able to complete your full service in such a timely manner. Your recommendation means a lot to us! We look forward to seeing you again in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 25, 2024

Dealership Rating
Employee Rating

Great service all around definitely would bring my vehicle back thanks to David good customer service 👍🏽 More

by aqzbabyug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady , David Taylor

Report | Print
Sep 26, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. We're glad that David provided you with excellent customer service. We look forward to seeing you again for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 23, 2024

Dealership Rating
Employee Rating

Best place around for services, prices are better than all dealers around and they have good customer service More

by AMR2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady , David Taylor

Report | Print
Sep 24, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that you find Diamond Chevrolet of San Bernardino to be the best place for service and appreciate our competitive prices and customer service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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